LG Electronics 32LD330H General Troubleshooting, Symptom, Possible Causes, Possible Solutions

Models: 37LD330H 32LD330H

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Troubleshooting

Troubleshooting

General Troubleshooting

Some Quick and Easy Tips for Resolving Problems

Symptom
Possible Cause(s)
Possible Solution(s)
Installation

Cannot direct enter channel number.

(TV in Stand-alone Mode) Installer Menu

If Installer Menu item 028 CH. OVERIDE is set to 0, only

item 028 CH. OVERIDE is set to 0, i.e.,

channels that are active in the TV’s channel lineup can be

disabled (recommended setting).

selected. Set CH. OVERIDE to 1 to allow access for direct

 

keypad entry to all channels.

(TV in FTG Mode) The channel entered is

Channel access is restricted to channels included in the

not part of the FTG Channel Map.

FTG Channel Map. If necessary, make changes to the FTG

 

Channel Map using the FTG Configuration Application.

Power

No power.

See troubleshooting flow chart on following page.

Display Panel Picture

No picture.

Display panel is turned off.

Turn TV ON.

 

 

Power failure?

 

 

 

 

Antenna/cable not connected.

Connect antenna/cable signal to TV

 

Connections incorrect.

Check connections on TV

 

MPI not connected.

If applicable, connect MPI cable to MPI device.

 

Encrypted program.

Try another channel.

 

Wrong tuning band.

Adjust Installer Menu settings.

Erratic Operation

 

 

 

Installer Menu setup.

Wrong Installer Menu settings.

Adjust Installer Menu settings as required.

Installer Remote

 

 

 

Remote doesn’t work.

Remote not in TV Mode.

Use MODE key to select “TV”; puts remote into TV Mode.

 

 

 

 

Not aimed at IR remote sensor.

Point remote at IR receiver on TV.

 

Remote too far from IR sensor.

Move remote closer to IR receiver on TV or darken room.

 

MPI not connected.

If applicable, connect MPI cable to MPI device.

 

IR path to TV’s receiver obstructed.

Remove obstructions.

 

Weak batteries.

Replace batteries.

 

Wrong battery polarity.

Check that “+” and “-” match in battery compartment.

 

Too much light in room.

Dim room light.

 

Wrong Installer Remote.

Requires compatible Installer Remote. Contact your LG

 

 

dealer.

Picture Reception

 

 

 

Normal picture, poor or no sound.

Audio muted.

Press MUTE or use Volume Up key to increase sound level.

 

 

Broadcast problem.

Try a different channel.

 

 

Note: For other problems not caused by the TV, refer to the other devices’ operating guide(s).

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LG Electronics 32LD330H General Troubleshooting, Some Quick and Easy Tips for Resolving Problems, Symptom, Power