Question:
Windows does not detect inDtube when it is plugged into a working USB 2.0 port.
Answer:
Be sure that your computer supports USB 2.0.Try another USB 2.0 port on your computer. If the problem continues, please contact our Customer Service at
Question:
inDtube receives poor reception through an antenna/cable or satellite box.
Answer:
Antenna use: Avoid placing the provided antenna near a Cathode Ray Tube (CRT) monitor or TV as such devices may degrade the signal quality. Good reception depends a lot on your surroundings and location. Loss of signal or highly degraded signal can occur if steel walls and towering build- ings surround your area. Trying to obtain a signal while in a moving vehicle is usually unachievable and not possible. Please be sure that the antenna of your choice is configured and adjusted properly. Check that the antenna’s physical connection to inDtube is properly plugged in. Be sure that the driv- ers have properly been installed for inDtube.
Cable or Satellite use: Check the physical connections of the
Question:
High Definition TV does not display properly.
Answer:
When using an antenna to capture free air high definition television, be sure it is fully adjusted for optimal signal. Your video card and monitor must support resolutions that can achieve high definition resolutions: for example - 1280x720 or 1920x1080
If more assistance is needed please contact your service provider or EVGA Customer Service at
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