The HSA 800’s and HSA 802’s ultra-fine machined surfaces and
moving parts make them vulnerable to damage caused by
mishandling during shipment if they are improperly packaged.
If, for any reason, you need to return an HSA to Extron, first
contact Extron to obtain a return kit. The return kit, which
reduces the chances of damage during shipment, includes a
sturdy shipping carton and foam cut to fit the HSA (figure B-1).

Figure B-1 — HSA 800/802 return kit

Package an HSA for shipment as follows:
1. Contact the Extron S3 Sales & Technical Support Hotline to
obtain a return kit. Extron will send the repair kit to the
location you specify.
The flanged edges of the top of the surface enclosure
are sharp when the HSA is removed from the table.
Exercise caution when handling to prevent personal
injury.
CAUTION
The flanged edges of the top of the surface enclosure
are bevelled to an ultra-fine thickness of less than
0.04 (4/100)” (approximately 1 mm). These edges
are soft and can be easily nicked or bent. Exercise
caution when handling and mounting the
enclosure. Mishandling can damage the appearance
of the enclosure.
2. Disconnect all cables, remove any AAPs, and remove the
HSA 800/802 from the table or desk. See Removing and
Replacing the Enclosure, steps 1 through 5, in chapter 3,

B-3B-2

Maintenance and Modifications. Place the enclosure upside-
down on a horizontal surface. To protect the finish, place
the enclosure on a soft cloth or rubber mat.
3. Bolt the clamshell to the enclosure with two bolts and flat
washers included in the return kit (figure B-2).

Figure B-2 — Attaching the clamshell

4. Place the enclosure and clamshell rightside-up on a
horizontal surface. To protect the finish, place the
enclosure on a soft cloth or rubber mat.
5. Install the plastic strips that protect the flanged edges of
the top of the surface enclosure (figure B-3).

Figure B-3 — Installing protective strips

Packaging for Shipment
Surface Access Products • Packaging for Shipment
Surface Access Products • Packaging for Shipment