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FARGO electronic
C30
Using the Diagnostics button under the Card tab
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298 pages, 4.86 Mb
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Fargo Electronics, Inc.
Persona C30 Card Printer User Guide (Rev. 2.2)
5-9
Using the Diagnostics button under the Card tab
Step
Description
1
Click on the
Diagnostic
button to bring up the Fargo Diagnostics Utility window.
See the
Diagnostic Tool Utility
section.
Contents
Main
Persona C30 Card Printer User Guide (Rev. 2.2)
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Table of Contents
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Section 1: Introduction
How to use the manual
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Persona C30 Card Printer Overview
Reviewing the Persona C30 Block Diagram
Reviewing the Persona C30 Sequence of Operations
Reviewing the Persona C30 Sequence of Operations (continued)
Continued on the next page
Reviewing the Persona C30 Sequence of Operations (continued)
Reviewing the Persona C30 Boot up Sequence
Section 2: Specifications
Regulatory Compliances
Agency Listings
Technical Specifications
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Technical Specifications (continued)
Functional Specifications
Printer Components: Front Cover to USB Port
Printer Components: Print Ribbons
Printer Components: Resin-Only Print Ribbons
Printer Components: Dye-Sublimation Print Ribbons
Printer Components: Dye-Sublimation/Resin Print Ribbons
Printer Components: Blank Cards
Printer Module: Flipper Table Module Assembly (D900200)
Section 3: Setup and Installation Procedures
Printer Setup and Installation
Choosing A Good Location
About Moisture Condensation
Unpacking and Inspection
Reviewing the Printer (front view)
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Connecting the Printer power
Installing the Print Ribbon Cartridge
Installing the Print Ribbon Cartridge (continued)
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Installing Blank Cards into the Card Hopper
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Installing Blank Cards into the Card Hopper (continued)
Lowering the Card Output Hopper
Flipper Table Module Installation
Installing the Flipper Table Module Assembly (D900200)
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Installing the Flipper Table Module Assembly (D900200) (continued)
Printer Driver Installation
Installing the Printer Driver
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Printing a Test Print Image
Printing a Test Print Image (continued)
Printer Transport
Moving the Printer to another location
Section 4: General Troubleshooting
Communications Errors
Resolving the Communication Errors
Resolving the Communication Errors (continued)
Print Process Errors
Resolving a Card Not Fed Error (Cards will not feed off the Hopper)
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Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued)
Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)
Resolving a Card Not Fed Error (Two (2) or more card feed at the same time) (continued)
Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted)
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Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted)
Resolving the Mag Verify Error
Resolving the Mag Verify Error (continued)
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Resolving the No Mag Installed Error
Resolving the No Mag Installed Error (continued)
Resolving a Ribbon Sensor Error (Ribbon Miscue)
Resolving a Ribbon Sensor Error (Ribbon Miscue) (continued)
Resolving a Ribbon Break Jam Error
Resolving a Ribbon Break Jam Error (continued)
Resolving a Ribbon Out Error
Resolving a No Ribbon Installed Error
Resolving a No Ribbon Installed Error (continued)
Resolving a Invalid Ribbon Error
Resolving a Invalid Ribbon Error (continued)
Resolving a Wrong Ribbon Error
Resolving a Wrong Ribbon Error (continued)
Resolving a Card Jam Error
Resolving a Card Jam Error (continued)
Resolving a Headlift Motor or Sensor Error
Resolving a Headlift Motor or Sensor Error (continued)
Resolving the Cover Open Error Message
Resolving the Blank Output issues
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Flipper Table Module Assembly Problems
Resolving the No Flipper Table Module problem
Resolving the Flipper Jam Error
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Diagnosing Image Problems
Resolving the Pixel Failure problems
Resolving the Card Surface Debris problems
Resolving the Incorrect Image Darkness problems
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Resolving Ribbon Wrinkle problems
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Resolving the Excessive Resin Printing problems
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Resolving the Incomplete Resin Printing problems
Resolving the Image Placement problems
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Resolving the Image Placement problems (continued)
Resolving the Poor Image Quality problems
Running the Self Test
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Running the Magnetic Self Test (HiCo Only)
Section 5: Printer Adjustments
Table of Contents
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C30 Print Driver Options
Using the Card tab (Persona C30)
Adjusting the Card Size Option
Adjusting the Orientation Option
Selecting the number of copies
Using the Diagnostics button under the Card tab
Using the Clean Printer Option
Using the Clean Printer Option (continued)
Using the Test Print button
Using the About button
Using the Device Options tab (C30)
Reviewing the Device Options tab
Adjusting the Ribbon Type option
Selecting the Auto Ribbon Select option
Using the new Printer Driver (Version 2.1.5)
Changing the Color Profile Selection for the C30
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Adjusting the Color Matching option
Adjusting for the Resin Dither
Using the Print Both Sides option
Using the Split 1 Set of Ribbon Panels option
Using the Print Back Side First option
Using the Print Back Side Only option
Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options
Using the Disable Printing option
Using the Image Color tab (C30)
Using the Resin Heat (K) option (Front and Back)
Using the Overlay Heat (O) option
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Using the Calibrate tab (Persona C30)
Using the Image Position Controls
Using the Image Position Controls (continued)
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Using the Settings button
Using the Magnetic Encoding tab (Persona C30)
Using the Magnetic Track Selection radio buttons
Using the Magnetic Track Selection radio buttons (continued)
Using the Magnetic Track Options radio buttons
Using the Bit Density radio buttons
Using the Character Size radio buttons
Reviewing the Enable MLE Support checkbox
Using the ASCII Offset radio buttons
Using the LRC Generation radio buttons
Using the Character Parity radio buttons
Using the Shift Data Left checkbox
Reviewing the ISO Track Locations
Sending the Track Information
Entering the Track Information
Reviewing Tracks 1, 2 and 3 (in table format)
Reviewing the Track Data Note
RESTRICTED USE ONLY Fargo Electronics, Inc.
Persona C30 Card Printer User Guide (Rev. 2.2) 5-50
Reviewing the ASCII Code and Character Table
Using the Overlay / Print Area tab (Persona C30)
Enabling the Frontside and Backside options
Enabling the Frontside option (Overlay / Print Area)
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Using the Overlay / Print Area dropdown menu
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Using the Overlay / Print Area
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Using the Defined Area Option
Karen Atkins
Page
Y=0.3
X=1.3
Karen Atkins
Access Level-2
ID# 1234478
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Selecting Orientation - Landscape under Card tab
Selecting the Visual Security Solutions dropdown menu (A to D)
Selecting Orientation - Portrait under Card tab
Selecting the Visual Security Solutions dropdown menu (E to H)
Selecting the VeriMark radio button (Frontside option only)
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Using the K Panel Resin tab (C30)
Enabling the Frontside and Backside options
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Enabling the Backside option (K Panel Resin)
Selecting from the Print All Black with K Panel options (Front and Back options)
Selecting the Full Card option (Front and Back options)
Selecting the Defined Area(s) option (Front and Back options)
Selecting the Undefined Area(s) option (Front and Back options)
Selecting the Defined Area(s) function (Front and Back options)
* 172355*
Karen Atkins
Selecting the Defined Area(s) function (continued)
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* 172355*
Karen Atkins
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Selecting the Defined Area(s) function (continued)
Selecting the Print YMC under K and Print K Only options
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Reviewing the Ribbon Information
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Using the Printer Calibration Utility (Persona C30)
Using the Image Darkness Option
Using the Print Top of Form Option
Using the Print End of Form Option
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Using the Print Left of Form Option
Using the Magnetic Encoder Voltage Offset Option
Adjusting the Hi-Co Voltage Offset
Adjusting the Lo-Co Voltage Offset
Using the Mag Top of Form Option
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Using the Ribbon Tension Option
Using the Flipper Home Offset Option
Using the Flipper Center Offset Option
Using the Flipper Smart Angle Offset Option
Section 6: Cleaning
Persona C30 Card Printer/Encoders Cleaning Kit (Part Number 085976)
Supplies (included with the Cleaning Kit)
Cleaning the Printhead
Cleaning the Platen and the Card Feed Rollers
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Cleaning the Printers Interior
Cleaning the Printers Exterior
Section 7: Packing the Card Printer
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Section 9: Board Level Diagnostics
Sensor and Motor
Reviewing the Sensor Location and Voltages
Reviewing the Motor Voltages (when active)
Section 10: Diagnostic Tool Utility
Using the Diagnostic Tool Utility
Selecting from the Printer Selection menu
Reviewing customized Diagnostic Utility tabs for your Printer
Selecting the Print Spooler tab in the Diagnostics Utility
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Selecting the Print Spooler tab in the Diagnostics Utility (continued)
Selecting the Firmware Updates tab in the Diagnostics Utility
Downloading Firmware Updates
Selecting the Firmware File
Placing the Printer in the Upgrade Mode
Sending the Firmware File
Selecting the Mechanics tab in the Diagnostics Utility
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Selecting the Mechanics tab in the Diagnostics Utility (continued)
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Selecting the Self Tests tab in the Diagnostics Utility
Selecting the Card Samples tab in the Diagnostics Utility
Selecting the Magnetic Encoding tab in the Diagnostics Utility
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Selecting the About button in the Diagnostics Utility
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Section 11: Firmware Upgrades
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Downloading Firmware
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Downloading Firmware (continued)
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Placing the Printer in the Firmware Upgrade Mode
Placing the Printer in the Firmware Upgrade Mode (continued)
Sending the Firmware File
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Section 12: Fargo Technical Support
Contacting Fargo Technical Support
Reading the Serial Numbers on a Fargo Printer
Finding out when a Fargo Card Printer was manufactured
Reviewing Example No. 1: Serial Number 80453289
Reviewing Example No. 2: Serial Number A1280224
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Section 14: Glossary of Terms
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RESTRICTED USE ONLY Fargo Electronics, Inc.
Persona C30 Card Printer User Guide (Rev. 2.2) 15-1
Section 15: Index
A
B
C
D
E
F
G
H
I
J
K
L
M
N
Q
R
S
T
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U
V
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X
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