RESTRICTED USE ONLY Fargo Electronics, Inc.
Persona C30 Card Printer User Guide (Rev. 2.2) iii
Section 1: Introduction_____________________________________________________ 1-1
How to use the manual _______________________________________________________________1-1
Safety Messages (review carefully)______________________________________________________1-2
Persona C30 Card Printer Overview_____________________________________________________ 1-3
Reviewing the Persona C30 Block Diagram ____________________________________________1-3
Reviewing the Persona C30 Sequence of Operations______________________________________1-4
Reviewing the Persona C30 Boot up Sequence__________________________________________ 1-7
Section 2: Specifications____________________________________________________ 2-1
Regulatory Compliances______________________________________________________________ 2-1
Agency Listings_____________________________________________________________________2-2
Technical Specifications______________________________________________________________ 2-2
Functional Specifications _____________________________________________________________2-5
Printer Components: Front Cover to USB Port__________________________________________2-6
Printer Components: Print Ribbons___________________________________________________2-7
Printer Components: Resin-Only Print Ribbons_________________________________________ 2-8
Printer Components: Dye-Sublimation Print Ribbons_____________________________________2-9
Printer Components: Dye-Sublimation/Resin Print Ribbons_______________________ ________2-10
Printer Components: Blank Cards___________________________________________________ 2-11
Printer Module: Flipper Table Module Assembly (D900200)_____________________ _________2-12
Section 3: Setup and Installation Procedures ___________________________________3-1
Printer Setup and Installation __________________________________________________________3-1
Choosing A Good Location _________________________________________________________3-1
About Moisture Condensation_______________________________________________________ 3-1
Unpacking and Inspection __________________________________________________________3-2
Reviewing the Printer (front view)____________________________________________________3-2
Reviewing the Printer (front view; Cartridge being installed) _______________________________ 3-3
Connecting the Printer power________________________________________________________3-4
Installing the Print Ribbon Cartridge__________________________________________________ 3-5
Installing Blank Cards into the Card Hopper____________________________________________ 3-8
Lowering the Card Output Hopper___________________________________________________3-11
Flipper Table Module Installation______________________________________________________3-12
Installing the Flipper Table Module Assembly (D900200)________________________________ 3-12
Printer Driver Installation____________________________________________________________ 3-15
Installing the Printer Driver________________________________________________________ 3-15
Printing a Test Print Image_________________________________________________________3-25
Printer Transport___________________________________________________________________ 3-27
Moving the Printer to another location________________________________________________3-27
Section 4: General Troubleshooting __________________________________________ 4-1
Safety Messages (review carefully)______________________________________________________4-1
Communications Errors_______________________________________________________________4-2
Resolving the Communication Errors__________________________________________________4-2
Print Process Errors__________________________________________________________________4-4
Resolving a Card Not Fed Error (Cards will not feed off the Hopper)__________ _______________4-4
Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)_________________ _4-7
Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) ___ ____________________4-9
Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted) ________________________4-11
Resolving the Mag Verify Error_____________________________________________________4-12
Resolving the No Mag Installed Error________________________________________________ 4-15
Resolving a Ribbon Sensor Error (Ribbon Miscue)______________________________________4-17
Resolving a Ribbon Break Jam Error_________________________________________________4-19
Resolving a Ribbon Out Error ______________________________________________________4-21