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CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 6.1) 2-1
Technicians can review this section for a comprehensive troubleshooting strategy for the two
CardJet Card Printers. Technicians can use this strategy to gain expert-level knowledge of
the Printer in order to efficiently troubleshooting all aspects of it. This method safeguards the
need to maintain fully-operational Printers at all times and ensures that on-site Technicians
have access to critical, accurate and current CardJet troubleshooting-related procedures.
Table of Contents
Section 2: Technician Overview______________________________________________ 2-1
Table of Contents ___________________________________________________________________2-1
Reviewing the CardJet Printers (410 and C7)______________________________________________2-3
Reviewing the Professional Series CardJet 410 Card Printer/Encoder_______________ __________2-3
Reviewing the Persona CardJet C7 Card Printer/Encoder ________________________________ __2-4
Reviewing the Professional CardJet 410 and Persona C7 ID Card Printers _____________________2 -4
Technician Review of Printer Features___________________________________________________ 2-5
Technician Review of Printer Features (continued)________________________ _____________2-6
Technician Review of Printer Features (continued)________________________ _____________2-7
Technician Review of Printer Features (continued)________________________ _____________2-8
Technician Review of Printer Features (continued)________________________ _____________2-9
Technician Review of Printer Features (continued)________________________ ____________2-10
Technician Review of Printer Features (continued)________________________ ____________2-11
Technician Review of Printer Features (continued)________________________ ____________2-12
Technician Review of CardJet Specifications_____________________________________________2-13
Reviewing the Regulatory Compliances_______________________________________________2-13
Reviewing the Agency Listings_____________________________________________________ 2-14
Reviewing the Technical Specifications_______________________________________________2-15
Reviewing the Technical Specifications (continued)___________________ ________________2-16
Reviewing the Technical Specifications (continued)___________________ ________________2-17
Technician Review of CardJet Card Printer Setup ________________________ _________________2-18
Selecting an area for the Card Printer_________________________________________________2-18
Connecting the Card Printer to the Computer___________________________________________2-19
Opening the Top Cover to the Card Printer____________________________________________ 2-20
Powering up the Card Printer_______________________________________________________ 2-21
Reviewing the Printer Driver Operator Interface ________________________________________ 2-22
Reviewing the Printer Driver Operator Interface (continued) ____________________________ 2-23
Reviewing the Printer Driver Operator Interface (continued) ____________________________ 2-24
Reviewing the Printer Properties window _____________________________________________2-25
Technician Review of Ink and Card Cartridges ___________________________________________2-26
Reviewing the Ink Cartridges_______________________________________________________2-27
Storing the Ink Cartridges (review carefully)___________________________________________2-27
Loading the Ink Cartridges_________________________________________________________2-28
Loading the Ink Cartridges (continued)_____________________________________________2-29
Loading the Ink Cartridges (continued)_____________________________________________2-30
Reviewing the Card Cartridges______________________________________________________2-31
Storing the Card Cartridges (review carefully)__________________________________________2-31
Loading the Card Cartridge ________________________________________________________2-32
Loading the Card Cartridge (continued)____________________________________________ 2-33
Printing the Test Print (after installing Ink and Card Cartridges)__________ __________________2-34
Technician Handbook for CardJet Card Printers___________________________________________2-35
Technician Handbook for CardJet Card Printers (continued) ________________________ ____2-36
Technician Handbook for CardJet Card Printers (continued) ________________________ ____2-37
Technician Handbook for CardJet Card Printers (continued) ________________________ ____2-38