RESTRICTED USE ONLY Fargo Electronics, Inc.
CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 6.1) 3
Section 1: Introduction to CardJet____________________________________________ 1-1
Reviewing the Notices and Trademark Restrictions_________________________________________1-1
Reviewing the Notices_____________________________________________________________ 1-1
Reviewing the Trademark Acknowledgments___________________________________________ 1-1
Reviewing information pertinent to Users in the United States ______________________________ 1-1
How to use the manual _______________________________________________________________1-2
Safety Messages (review carefully)______________________________________________________1-3
Additional Safety Precautions for CardJet Technicians (review carefully) _________________ ____1-4
Section 2: Technician Overview______________________________________________ 2-1
Table of Contents ___________________________________________________________________ 2-1
Reviewing the CardJet Printers (410 and C7)______________________________________________2-3
Reviewing the Professional Series CardJet 410 Card Printer/Encoder_______________ __________2-3
Reviewing the Persona CardJet C7 Card Printer/Encoder __________________________ ________2-4
Reviewing the Professional CardJet 410 and Persona C7 ID Card Printers _____________________ 2-4
Technician Review of Printer Features___________________________________________________ 2-5
Technician Review of CardJet Specifications_____________________________________________2-13
Reviewing the Regulatory Compliances_______________________________________________2-13
Reviewing the Agency Listings_____________________________________________________ 2-14
Reviewing the Technical Specifications_______________________________________________2-15
Technician Review of CardJet Card Printer Setup __________________ _______________________ 2-18
Selecting an area for the Card Printer_________________________________________________2-18
Connecting the Card Printer to the Computer___________________________________________2-19
Opening the Top Cover to the Card Printer____________________________________________ 2-20
Powering up the Card Printer_______________________________________________________ 2-21
Reviewing the Printer Driver Operator Interface _____________________________________ ___2-22
Reviewing the Printer Properties window _____________________________________________2-25
Technician Review of Ink and Card Cartridges ___________________________________________2-26
Reviewing the Ink Cartridges_______________________________________________________2-27
Storing the Ink Cartridges (review carefully)___________________________________________2-27
Loading the Ink Cartridges_________________________________________________________2-28
Reviewing the Card Cartridges______________________________________________________2-31
Storing the Card Cartridges (review carefully)__________________________________________2-31
Loading the Card Cartridge ________________________________________________________2-32
Printing the Test Print (after installing Ink and Card Cartridges)__________ __________________ 2-34
Technician Handbook for CardJet Card Printers___________________________________________2-35
Section 3: Troubleshooting Guidelines ________________________________________ 3-1
Table of Contents ___________________________________________________________________ 3-1
Safety Messages (review carefully)______________________________________________________3-2
Additional Safety Precautions for CardJet Technicians (review carefully) _________________ ____3-3
Interpreting the LED Lights ___________________________________________________________3-5
Reviewing the Fargo Controller error types_______________________________________________ 3-8
Reviewing the Error Messages for Printer Drivers ____________________________________ ______3-9
Reviewing the Status Monitor dialog box and buttons_____________________________________3-9
Reviewing the Error Messages Windows 98Se/Me/2000/XP Printer Drivers __________________ 3-10
Reviewing the Error Messages for the Magnetic Encoding Module ________ _________________3 -16
Troubleshooting with Printer Components_______________________________________________ 3-17
Troubleshooting with the Card and Ink LED Indicators___________________________________3-17
Troubleshooting with the Printer Driver Ink Fuel Gauges _________________________________ 3-19
Troubleshooting with the normal Printer Driver Preference Options_______ __________________ 3-19
Troubleshooting with the Magnetic Encoding Module (both 410/C7 models) _________________ 3-19
Troubleshooting with the Error Messages_____________________________________________ 3-20