Troubleshooting
If there is a problem with your shredder, check these symptoms and remedies. If you cannot solve the problem, call your local dealer or contact Fellowes directly. Do not open shredder head to attempt repair. You could be exposed to serious electric shock and will void the warranty.
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| Ready Light (G) will not light | Make sure shredder is plugged in. |
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| Press the automatic button [I]. |
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| Shredder does not start or stops while shredding | • Make sure shredder is plugged in. |
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| Check Troubleshooting lights. |
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| • Shredder is jammed. Follow the |
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| instructions under Operation. |
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| Door ajar light (K) is on | Make sure the cabinet door (A) is closed. |
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| Basket full light (J) is on | Empty the waste basket. Follow the instructions |
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| under Operation. |
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| Paper jam light (I) is on | Clear the paper jam. Follow the |
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| instructions under Operation. |
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| Oil the cutting cylinders. Follow the instructions |
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| sheet capacity decreases, noise level increases, or | under Maintenance. |
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| cutting cylinders stop with a squeak or rubbing |
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| sound |
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| Shredder runs for a few seconds after the paper | No action required. This is a |
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| has cleared the cutters | tion. |
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Supplies
The following items for the
Item | Quantity | Part Number |
Waste bags (in dispenser) | 50/roll | 36054 |
Waste basket (box) | 1 box | 31731 |
Powershred Lubricant | 12 oz. bottle | 32250 |
To purchase supplies, contact Fellowes at the appropriate location listed on the back page of this instruction manual, or visit us at www.fellowes.com.
Fellowes conducts extensive testing to ensure that these shredders are capable of meeting all of the specifications listed in the Product Profile (see page 2). However, the actual sheet capacity is dependent on a number of factors including the type and weight of paper, the humidity, the voltage level of the power source, the temperature of the motor, and the care with which the operator feeds the paper. Safety agency testing is conducted to ensure that the shredder will oper- ate to specifications even if the available voltage is 10% below or 6% above the rated voltage. During this testing 2.5 minutes was taken to empty the basket each time it filled and the following capacities were used for temperature rise testing:
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| Cut Size | Number | Paper Size |
Voltage | Hertz | & Type | of Sheets | & Weight |
50HZ | 3.9mm Strip Cut | 17 | A4 70g. | |
50HZ | 5.8mm Strip Cut | 19 | A4 70g. | |
50HZ | 3.9mm Confetti Cut | 13 | A4 70g. | |
120V | 60Hz | 5.8mm Strip Cut | 19 | 8.5x11 20 lb. |
120V | 60Hz | 3.9mm Confetti Cut | 13 | 8.5x11 20 lb. |
100V | 50/60Hz | 3.9mm Strip Cut | 17 | A4 70g. |
100V | 50/60Hz | 3.9mm Confetti Cut | 13 | A4 70g. |
Warranty
Fellowes, Inc. (“Fellowes") warrants the cutting cylinders of the machine to be free from defects in material and workmanship for 20 years from the date of purchase by the original consumer. Fellowes warrants all other parts of the machine to be free of defects in material and workmanship for 2 years from the date of purchase by the original consumer. If any part is found to be defective during the warrant period, your sole and exclusive remedy will be repair or replacement, at Fellowes’ option and expense, of the defective part.
This warranty does not apply in cases of abuse, mishandling, or unauthorized repair. ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE. In no event shall Fellowes be liable for any consequential or incidental damages attributable to this product. This warranty gives you specific legal rights. You may have other legal rights that vary from state to state.
For more detail or to obtain service under this warranty, please contact the appropriate location listed in the Contact for Service section of this instruction manual.
Warrantor: Fellowes, Inc.
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