ENGLISH

Troubleshooting

If there is a problem with your shredder, check these symptoms and remedies. If you cannot solve the problem, call your local dealer or contact Fellowes directly. Do not open shredder head to attempt repair. You could be exposed to serious electric shock and will void the warranty.

 

Symptom

Remedy

 

 

Ready Light (G) will not light

Make sure shredder is plugged in.

 

 

 

Press the automatic button [I].

 

 

 

 

 

 

Shredder does not start or stops

• Make sure shredder is plugged in.

 

 

while shredding

Check Troubleshooting lights.

 

 

 

• Clear paper jam. Follow the

 

 

 

instructions under Operation.

 

 

 

 

 

 

Door ajar light (K) is on

Make sure the cabinet door (A) is closed.

 

 

 

 

 

 

Basket full light (J) is on

Empty the waste basket. Follow the instructions

 

 

 

under Operation.

 

 

 

 

 

 

Paper jam light (I) is on

Clear paper jam. Follow the

 

 

 

instructions under Operation.

 

 

 

 

 

 

Confetti-cut shredder (380C-2): Shredder sheet

Oil the cutting cylinders. Follow the instructions

 

 

capacity decreases, noise level increases, or cut-

under Maintenance.

 

 

ting cylinders stop with a squeak or rubbing

 

 

 

sound

 

 

 

 

 

 

 

Shredder runs for a few seconds after the paper

No action required. This is a self-cleaning

 

 

has cleared the cutters

function.

 

 

 

 

 

Supplies

The following items for the 380-2 and 380C-2 shredders are available from Fellowes:

Item

Quantity

Part Number

Waste bags (in dispenser)

50/roll

36055

Waste basket (box)

1 box

205396

Powershred Lubricant (380C-2 only)

12 oz. bottle

35250

To purchase supplies, contact Fellowes at the appropriate location listed on the back page of this instruction manual, or visit us at www.fellowes.com.

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Fellowes 380C-2, C-380C, 380-2 manual Troubleshooting, Supplies, Symptom Remedy

380-2, 380C-2, C-380C, C-380 specifications

The Fellowes C-380C and C-380 are advanced shredders designed to provide efficient, secure, and reliable paper destruction for home offices and small businesses. Known for their durable build and innovative features, these models stand out in the market for their combination of performance and safety.

One of the main features of the Fellowes C-380C and C-380 is their advanced SafeSense technology. This feature ensures user safety by automatically shutting off the shredder when hands come too close to the paper entry, effectively preventing accidental injuries. This is especially important in environments where children or pets are present, making the devices user-friendly and family-safe.

Both models boast a robust motor designed for continuous use. They can shred multiple sheets of paper at once, typically up to 15 sheets, which significantly enhances productivity. The high shred speed and efficiency allow users to quickly dispose of documents without significant downtime, making these models ideal for busy offices with high shredding demands.

The C-380C model offers a cross-cut shredding capability, turning documents into tiny particles, which adds an extra layer of security by making it virtually impossible for any information to be reconstructed. This feature is particularly beneficial for businesses that handle sensitive information, such as financial documents or personal identification data.

In terms of capacity, both shredders are equipped with spacious waste bins that can hold a significant amount of shredded material, reducing the frequency of emptying and improving overall operational efficiency. The easy-to-use bin design allows for quick disposal, while the transparent window on the bin lets users monitor the fill level without any hassle.

Another notable characteristic of the C-380C and C-380 is their quiet operation. These shredders are engineered to operate quietly, making them suitable for shared workspaces without disrupting employees. This feature allows for a harmonious work environment, even during busy shredding sessions.

Durability is further enhanced by an auto-reverse function that helps prevent jams by automatically backing up the paper when it senses an overload. This ensures smooth operation and minimizes interruptions.

In conclusion, the Fellowes C-380C and C-380 shredders offer a combination of safety, performance, and user-friendly design. With features like SafeSense technology, cross-cut shredding, continuous duty motor, and quiet operation, these shredders are perfect for those looking to maintain security and efficiency in document disposal. Whether for personal use or in a small office setting, they provide a reliable solution for protecting confidential information.