7 TROUBLESHOOTING
The Fellowes Opti Gel Cordless does not work after installation or is not detected:
•Check all connections to be sure they are secured to the correct ports, and then restart the computer.
•If using as a PS/2 mouse: make sure the PS/2 mouse port has the proper configuration. Refer to your computer documentations for the correct port configuration. You may also have other system devices that conflict with the mouse. Check the IRQ/address settings of these devices for conflicts, and change the settings as required.
•If using as a PS/2 mouse: make sure that the BIOS setting on the connect port of your computer shows Enable. Refer to your computer document for the correct port configuration.
The screen cursor does not track well or the cursor does not move:
•The optical sensor on the mouse will not function on a highly reflective surface such as glass, a mirror or some black surfaces. Hence the surface of your desktop may be interfering with the performance of the input device, utilize a traditional mouse pad or use the mouse on a different surface.
•Orientation of the receiver: Make sure the receiver is placed as close to the mouse as possible. Objects such as computer monitors, metal cabinets, other 27 Mhz devices can interfere with this product. If you can see the LED on the receiver, you should be able to see it blink when the mouse is moved or a button is pressed. This feature should help to determine the correct location for your environment.
•Check to make sure you are using fresh batteries.
•Change the channel ID the device is using by following the instructions contained in this manual.
