TROUBLESHOOTING

Before you call

Solutions to Common Problems

Review this list before you call for service. This list covers problems that are not the result of defective materials or workmanship.

PROBLEM

POSSIBLE SOLUTION

The unit leaves smoke

• Make sure the sensor is not blocked or clogged.

and odors in the air.

• Move the unit closer to the offending odors.

 

• Replace the filters as needed.

 

 

The unit seems to

• Replace the filters as needed.

produce odors.

 

 

 

The unit makes a faint

• This indicates that the PlasmaTRUETM function is working.

ticking sound.

 

 

 

The unit interferes

• Because this unit radiates radio frequency energy, we suggest

with radio or television

you try one or more of the following:

reception.

- For better reception, adjust the television/radio antenna.

 

- Move the unit away from the affected television/radio.

 

- Plug the unit power cord into an outlet different from the

 

television/radio power cord. 

 

 

The True HEPA

• Repeat filter light reset instructions from page 10.

and Carbon Filter

 

indicators remain lit

 

after replacing the True

 

HEPA and/or Carbon

 

Filter.

 

 

 

The PlasmaTRUE™

• Touch and hold PlasmaTRUE™ icon for five seconds until

icon is not illuminated.

unit beeps.

 

 

The wrong filter

• In the case of unintended filter reset, repeat the filter reset

replacement light was

procedure on page 10 within 5 minutes of unintended reset.

reset.

• The filter counter and indicator will return to the status

 

previous to the reset.

 

 

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Fellowes DX55 manual Troubleshooting, Solutions to Common Problems, Problem Possible Solution

DX55 specifications

The Fellowes DX55 is a cutting-edge shredder designed for both home and office use, renowned for its reliability and efficiency in document destruction. With its compact design and robust features, the DX55 is an excellent choice for those who value a balance between security and convenience.

One of the standout features of the Fellowes DX55 is its advanced cross-cut technology. Unlike basic strip-cut shredders, the DX55 shreds paper into tiny particles, providing a higher level of security by making it nearly impossible to reconstruct the original documents. This is particularly important for businesses dealing with sensitive information, as it helps to prevent data breaches and identity theft.

The DX55 boasts a generous sheet capacity, allowing users to shred up to 12 sheets of paper at once. This high capacity significantly improves efficiency, making it suitable for handling large quantities of paperwork quickly. Additionally, the shredder can easily handle staples and paperclips, eliminating the need to remove these items before shredding.

Equipped with a powerful motor, the DX55 is designed for heavy-duty use. It features a continuous run time, enabling users to shred documents without the need for frequent cool-down periods. This feature is essential in busy office environments where time is of the essence.

Another notable characteristic of the DX55 is its quiet operation. The shredding process is remarkably silent, allowing it to be used in shared workspaces without disturbing coworkers. This combination of performance and low noise makes the DX55 an ideal choice for professional settings.

The Fellowes DX55 also includes several user-friendly technologies. Its reverse function ensures that users can easily clear any paper jams that may occur, enhancing the overall user experience. The shredder also features an easy-to-empty 5-gallon pull-out bin, which reduces the frequency of disposal and simplifies maintenance.

For added safety, the DX55 is equipped with a safety lock that prevents accidental activation. This feature is particularly beneficial in environments where children are present, ensuring that the shredder is secure when not in use.

In conclusion, the Fellowes DX55 is a versatile shredder that combines advanced security features with user-friendly performance. Its cross-cut technology, high sheet capacity, and robust motor make it a top choice for anyone in need of reliable document destruction, while its quiet operation and safety features ensure that it fits seamlessly into any environment.