TROUBLE SHOOTING GUIDE
PROBLEM |
| POSSIBLE CAUSES |
| CORRECTION | ||||
Burner Will Not Light (match or ignitor) |
| • Blocked venturi tubes |
| • | Clean out blockage (Page 5) | |||
|
| |||||||
or Burners Not Hot Enough |
| • Cylinder or gas supply valve turned off |
| • | Open cylinder or gas supply valve | |||
|
|
|
|
| • Venturi tubes not properly seated over valve |
| • | Ensure proper venturi assembly (Page 2) |
|
|
|
|
| orifices |
| • | Clean/replace burner (Page 5) |
|
|
|
|
| • Burner ports blocked |
|
|
|
|
|
|
|
| PROPANE BARBEQUES ONLY |
| • | Refill cylinder |
|
|
|
|
| • Low or out of propane |
| • | Follow correct lighting procedure (Page 6 & 7) |
|
|
|
|
| • Flow control device activated |
| • | Perform leak test and correct leaks (Page 4 & 5) |
|
|
|
|
| • Regulator not fully tightened into cylinder |
| • | Tighten regulator fully (hand tight) into cylinder |
|
|
|
|
|
|
|
| |
ELECTRONIC IGNITION |
| • Battery not installed properly. |
| • | Check battery orientation. | |||
• | No sparks appear at any electrodes when |
| • Dead battery. |
| • | Has battery been used previously? Replace Battery. | ||
| ignition button is pushed; no noise can be |
| • Button assembly not installed properly. |
| • | Check to insure threads are properly engaged. | ||
| heard from spark module. |
| • Faulty spark module. |
|
| Button should travel up and down without binding. | ||
|
|
|
|
|
| • | If no sparks are generated with new battery and good | |
|
|
|
|
|
|
|
| wire connections, module is faulty. |
|
|
|
|
|
|
|
|
|
• | No sparks appear at any electrodes when |
| • Output lead connections not connected. |
| • | Are output connections on and tight? | ||
| ignition switch is pushed; noise can be |
|
|
|
| Remove and reconnect all output connections at | ||
| heard from spark module. |
|
|
|
| module and electrodes. | ||
|
|
|
|
|
|
| ||
• Sparks are present but not at all |
| • Output lead connections not connected. |
| • | Are output connections on and tight? | |||
| electrodes and/or not at full strength |
|
|
|
| Remove and reconnect all output connections at | ||
|
|
|
|
| • Arcing to grill away from burner(s). |
|
| module and electrodes. |
|
|
|
|
|
| • | If possible, observe grill in dark location. Operate ignition | |
|
|
|
|
|
|
|
| system and look for arcing between output wires and grill |
|
|
|
|
|
|
|
| frame. If sparks are observed other than from burner(s), |
|
|
|
|
| • Weak battery. |
|
| wire insulation may be damaged. Replace wires. |
|
|
|
|
|
| • | All sparks present but weak or at slow rate. Replace battery | |
|
|
|
|
| • Electrodes are wet. |
|
| with a new |
|
|
|
|
|
| • Has moisture accumulated on electrode and/or in burner ports? | ||
|
|
|
|
| • Electrodes cracked or broken "sparks at crack". |
|
| Use paper towel to remove moisture. |
|
|
|
|
|
| • | Inspect electrodes for cracks, if found, | |
|
|
|
|
|
|
|
| replace cracked or broken electrodes. |
|
|
|
|
|
| |||
Flames Smokey Yellow |
| • Partially blocked venturi tubes |
| • | Clean out blockage (Page 5) | |||
|
|
|
|
| • Excess cooking salts on burner |
| • | Clean burner (Page 5) |
|
|
|
|
| • Air shutter closed |
| • | Open air shutter |
|
|
|
|
| (side burner only) |
|
|
|
|
|
|
|
|
| |||
Burner Lights With Match Not With Ignitor |
| • Loose wire connection |
| • | Check all connections are tight | |||
(no spark) |
| • Broken electrode ceramic |
| • | Replace | |||
|
|
|
|
| • Poor ground |
| • | Ensure collector box, burner and ignitor are assembled |
|
|
|
|
| • Faulty Ignitor |
|
| properly. |
|
|
|
|
|
| |||
Flame Blows Out/Down Through Base |
| • High wind conditions |
| • | Relocate barbeque back towards wind | |||
|
|
|
|
| PROPANE BARBEQUES ONLY |
|
|
|
|
|
|
|
| • Propane low |
| • | Refill cylinder |
Too Much Heat/Excessive |
| • Excessive fat in meat |
| • Trim meat/turn down burner controls and/or fuel supply | ||||
Persistent Grease Fire |
| • Grease drain plugged |
| • | Clean casting base and burner (Page 5 & 6) | |||
|
|
|
|
| • Cooking system clogged with grease |
| • | Clean smart bars, heat distribution plate (Page 5) |
|
|
|
|
| • Cooking system not positioned correctly |
| • | Position cooking system correctly |
|
|
|
|
|
| |||
Flames Under Heat Control Console |
| • Blocked venturis |
| • | Immediately shut off gas at source, allow grill to cool and clean | |||
|
|
|
|
|
|
|
| out venturis (Page 5) |
|
|
|
|
|
| |||
Regulator Humming |
| PROPANE BARBEQUES ONLY |
| • | Temporary condition caused by high outside temperature and | |||
|
|
|
|
| • This is not a defect or a hazard. |
|
| usually a full L.P. cylinder |
|
|
|
|
|
| |||
Incomplete Flame |
| • Plugged, rusted, or leaking burner |
| • | Clean/replace burner (Page 5) | |||
|
|
|
|
|
| |||
Flashback... |
| • Burner and/or burner tubes are blocked. |
| • | Turn knobs to OFF. Clean burner and/or burner tubes. | |||
(fire in burner tube(s)). |
|
|
|
| See burner cleaning section of Use and Care. | |||
|
|
|
|
| ||||
• Unable to fill LP cylinder. |
| • Some dealers have older fill nozzles |
| • The worn nozzles don't have enough "bite" to engage the valve. | ||||
|
|
|
|
| with worn threads. |
|
| Try a second LP dealer. |
|
|
|
|
| ||||
• One burner does not light from |
| • Grease buildup or food particles in |
| • Clean | ||||
other burner( s). |
| end(s) of carryover tube(s). |
|
|
| |||
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
| • Check for gas in LP cylinder. | |
• Sudden drop in gas flow or low flame. |
| • Out of gas. |
| • Turn off knobs, wait 30 seconds and light grill. If flames are | ||||
|
|
|
|
| • Excess flow valve tripped. |
|
| still low, turn off knobs and LP cylinder valve. Disconnect |
|
|
|
|
|
|
|
| regulator. Reconnect regulator and |
|
|
|
|
|
|
|
| cylinder valve, wait 30 seconds and then light grill. |
|
|
|
|
| • Vapor lock at coupling nut/LP cylinder |
| • Turn off knobs and LP cylinder valve. Disconnect coupling nut | |
|
|
|
|
| connection. |
|
| from cylinder. Reconnect and retry. |
|
|
|
|
|
|
|
|
|
15