iv Fabric Watch User’s Guide
Information about fibre channel standards and fibre channel in general can be found on the Fibre
Channel Association web site, located at:
http://www.fibrechannel.com
Getting Help
Contact your switch supplier for technical support. This includes hardware and software support,
all product repairs, and ordering of spare components.
Be prepared to provide the following information to support personnel:
•Switch serial number
•Switch worldwide name
•Topology configuration
•Output from the supportShow telnet command
•Detailed description of the problem
•Troubleshooting steps already performed
Getting Software Updates
Contact your switch supplier for software updates and maintenance releases. New switch firmware
can be installed from the following host operating systems:
•UNIX
•Windows NT
•Windows 98
•Windows 95
Utility programs to facilitate loading firmware, sample Fabric Watch configurations, and MIB files
for switch management by SNMP can be accessed on the Brocade website through the following
steps:
1. Open a web browser at:
http://www.brocade.com
2. Click Support.
3. Click MIBs and RSH Utilities.
4. Click the link for the desired product.