FireplaceXtrordinair 36-Elite owner manual Troubleshooting

Operation		1 3
Troubleshooting
Problem	Possible Cause
Smoke Enters Room	• Cold Air Blockage - burn a piece of newspaper to
During Start-Up	establish a draft.
	• By-pass is Closed - Open the by-pass by pulling the
	ring above the door all the way out.
	• Close the doors - if the flame is not getting enough air,
	first make sure the air control is open (all the way left). If
	additional air is needed, a small crack in the door is all
	that is needed.
Kindling Does Not Start -	• Cold Air Blockage - burn a piece of newspaper to
Fire Smolders	establish a draft.
	• Not enough starter paper - use additional newspaper if
	necessary.
	• By-pass is Closed - Open the by-pass by pulling the
	ring above the door all the way out.
	• Not enough air - first make sure the air control is open
	(all the way left). If additional air is needed, a small crack
	in the door is all that is needed.
Smoke Enters Room	• By-Pass is Closed - Open the by-pass (the ring above
While Re-Loading	the doors) using gloves or a tool before opening the
	door.
	• Insufficient Draft - Chimney height and outside
	conditions can negatively affect draft. In these cases a
	small amount of smoke may enter the home. Adding
	more pipe or a draft-inducing cap may help.
Fireplace Does Not Burn	• Wood is Wet - see the section "Selecting Wood" on
Hot Enough	page 12 for details on wood.
	• Insufficient Draft - Chimney height and outside
	conditions can negatively affect draft. In these cases
	the fire may burn slowly. Adding more pipe or a draft-
	inducing cap may help.
	• Air Control is Not Wide Open - Make sure the air control
	is all the way to the left. Slide the control back and forth
	rapidly to insure the control is not stuck.
Blower Does Not Run	• Fireplace is Not Up to Temperature - This is normal.
	The blower will come on when the fireplace is hot -
	usually 15 to 30 minutes.
	• Electricity is Cut to the Blower - Check the household
	breaker or fuse to make sure it is operable.
Faceplate is Cold	• This is Normal - The air leading into the firebox comes
	from the exterior. In some cases this air comes into the
	firebox and exits up the chimney. This will not damage
	the fireplace nor cool the home much.
Fireplace Does Not Burn	• The doors are not sealing - See the section "Check the
Overnight	Door Seal, Adjust if Necessary" on page 16 for details.

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