Consumer Affairs
Your Safe’s Unique Identification Numbers
When contacting Consumer Affairs, you should be prepared to supply some important information that specifically identifies your safe. This information is extremely important to assuring prompt and accurate customer assistance.
It is strongly recommended that you identify and record the following information in the “Safe Identification Record” form located on the inside back cover of this manual:
Model Number
Serial Number
Key Number
Locating Model and Serial Numbers
Most First Alert® safes include a small metallic silver or gray tag affixed to one of the surfaces. This tag is usually located on the front or right side of the safe. This tag contains the Serial Number, and on selected models a similar tag is attached containing the Model Number. If a Model Number tag is not attached to the safe, then it can be located on the front or side panel of the box that the safe was packaged in. Write this number down for future reference.
Key Number
The Key Number is located on the key. If you do not have the key, the number is also imprinted on the Emergency Override Key lock. See Emergency Override Key, page 3, for instructions on locating this lock.
Important: DO NOT REMOVE TAGS!
In case your safe becomes inoperable or you lose your keys, these identification numbers will be needed to correct the problem. It is recommended that the number tags remain in place on the safe. If removal is necessary, then they should be attached to the inside back cover of the Operation and Installation Guide. Store in a safe and secure place for future reference.
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