20
Alert codes
Your cooktop can
If there is a problem, the cooktop will: shut one or all burners off
beep every three seconds flash one or more lights
display an alert code on the control display(s). If only one burner has a problem, then its control display will show the alert code. If the whole cooktop has a problem, then all the control displays will show a code (in most cases).
To clear the alert code and fix the problem
1Make a note of which burner(s) display an alert code and the number of bars displayed. You will need this information.
2Turn the power to the cooktop off at the wall.
3Wait 30 seconds, then turn the cooktop back on again.
4Check the chart following to see if you can fix the problem yourself.
5a If you can fix the problem and the alert code does not reappear, you can keep using your cooktop.
OR
5b If you can’t fix the problem yourself or the problem persists, turn the cooktop off and call your Authorised Service Centre or Customer Care with the alert code information.
Note: if a burner happens to be hot, the cooktop will wait for the burner to cool down before shutting down.
