Frequently asked questions
Q Is it possible for my cooktop to shatter?
AThis is highly unlikely. The glass is very robust and strong and goes through a vigorous testing process before it is accepted.
Q Does the glass scratch easily?
ANo, the glass is very tough. However check that your pots do not have jagged edges on the bottom and do not use a
Q Will the surface overheat?
AEach element is fitted with temperature limiters that prevent overheating.
Q What is the best way to clean my cooktop?
ASee Cleaning instructions.
Q Why do the elements appear to turn off while cooking/heating?
AIn order to maintain the selected temperature the element may pulse on and off.
Q Do I need special pans?
AFlat bottom pans are recommended as they are more energy efficient and stable.
Q How can I achieve a low setting for delicate cooking and simmering?
AThe lowest power element is the inner part of the dual element and you may want to experiment by turning the control below the marked low setting.
Q Can I install my cooktop above my DishDrawer® or Fisher & Paykel oven?
AYou can install conventional cooktop models above your DishDrawer® or Fisher & Paykel oven with a standard bench height (see Installation Instructions for clearances below benchtop).
You cannot, however install the CT560 Touch control models above your DishDrawer®.
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