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Frequently asked questions
QIs it possible for my cooktop to shatter?
AThis is highly unlikely. The glass is very robust and goes through a rigorous testing process before it reaches you.
QDoes the glass scratch easily?
ANo, the glass is very tough. However, check that your cookware does not have jagged edges and do not use a
QWill the surface overheat?
AEach element is fitted with temperature limiters that prevent overheating.
QWhat is the best way to clean my cooktop? A See ‘Care and cleaning’.
QWhy do the elements appear to turn off while cooking/heating?
AIn order to maintain the selected temperature, the element may cycle on and off.
QDo I need special cookware?
A
QHow can I achieve a low setting for delicate cooking and simmering?
AYou may experiment by turning the control knob below the marked low setting.
QCan I install my cooktop above my DishDrawer or oven?
AYes, you can install your cooktop above your DishDrawer or oven with a standard bench height (see ‘Installation instructions’ for clearances below benchtop).
