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24

Troubleshooting

Problem

Possible Cause

What to do

Unclean dishes

Wash program unsuitable

Refer to the wash programs section for a

 

for the load.

suitable wash program, or the soils were

 

 

too heavily baked on and dishes may need

 

 

soaking.

 

Spray arm unable to rotate.

Ensure no items are obstructing the spray

 

 

arm path.

 

DishDrawer® overloaded/

Refer to the section on loading.

 

incorrectly loaded.

 

 

Filter plate/drain filter is

Refer to the care and cleaning section.

 

incorrectly inserted.

 

 

Detergent put in the wrong

Detergent must be placed in the large

 

compartment.

compartment.

 

Excess food not removed

Scrape all food scraps off dinnerware prior to

 

from dinnerware prior to

loading.

 

loading.

 

 

Unsuitable detergent.

Use recommended brands of dishwasher

 

 

detergent. Only use powder detergent.

 

Not enough detergent.

Refer to the detergent section or the

 

 

detergent manufacturer’s instructions.

 

Spray arm holes are blocked.

Clean the spray arm.

 

 

 

 

Filter plate/drain filter is

Clean the filter plate and drain filter.

 

blocked.

 

 

Mega rack incorrectly

Refer to the accessories section for correct

 

installed.

installation.

Foaming

Incorrect amount of

Refer to the detergent section or consult the

 

detergent.

detergent manufacturer’s instructions.

 

Too much egg in the wash

Increase the amount of detergent.

 

load.

 

 

Rinse agent setting too high.

Decrease the rinse agent setting.

Water leaking

Drain hose disconnected

Reconnect the drain hose to the waste pipe.

 

from waste pipe.

 

 

Supply inlet hose not

Ensure the inlet hose is connected securely.

 

properly connected.

 

 

Other leaks.

Turn water and power supplies to the

 

 

DishDrawer® off. Call your dealer or

 

 

Authorized Service Agent.

DishDrawer® will Childlock function is on or

not openthe Closed Drawer option is on, or both.

Turn Lock off. Hold down the button until the light above the button disappears

and/or press the

button to open the

DishDrawer®.

 

Power failure

Wait until power resumes, cycle will restart in

during cycle.

same part of wash program.

 

 

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Fisher & Paykel DD124P5, DD224P5 manual Troubleshooting