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Customer care

Before you call for service or assistance…

Check the things you can do yourself.

Refer to your User Guide and check:

1Your appliance is correctly installed.

2You are familiar with its normal operation.

If after checking these points you still need assistance, please refer to your nearest Fisher & Paykel Authorised Repairer, or contact us through our local website listed on the back cover.

In New Zealand if you need assistance...*

Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we can be of any further help, please contact our Customer Care Centre,

Toll Free: 0800 FP CARE or 0800 37 2273

Fax: (09) 273 0656

Email: customer.care@fp.co.nz

Postal address: PO Box 58732, Botany, Manukau 2163

If you need service...*

Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers whose fully trained technicians can carry out any service necessary on your appliance. Your dealer or our Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in your area.

In Australia if you need assistance...*

Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.

Toll Free: 1 300 650 590

Fax: (07) 3826 9298

Email: customer.care@fp.com.au

Postal Address: PO Box 798, Cleveland QLD 4163

If you need service...*

Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers responsible for servicing only Fisher & Paykel branded appliances. Our Customer Care Centre can recommend a qualified Fisher & Paykel Authorised Repairer in your area.

*If you call, write or contact our website please provide: your name and address, model number, serial number, date of purchase and a complete description of the problem. This information is needed in order to better respond to your request for assistance.

Product details

Fisher & Paykel Appliances, Ltd

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Fisher & Paykel HC90PCIX2 Customer care, Before you call for service or assistance…, New Zealand if you need assistance

HC60PCIX2, HC90PCIX2 specifications

Fisher & Paykel has made a significant mark in the kitchen appliance market, and their range hoods are no exception. Among their popular models are the HC90PCIX2 and HC60PCIX2, both offering a blend of sophisticated design, cutting-edge technology, and robust performance.

The HC90PCIX2 model features a sleek and contemporary design, suitable for modern kitchens. With a width of 90 cm, it provides substantial coverage over larger cooking surfaces. Similarly, the HC60PCIX2 offers a more compact 60 cm size, ideal for smaller kitchens without sacrificing performance. Both models are constructed from high-quality stainless steel, ensuring durability and a stylish aesthetic that complements various kitchen decors.

These range hoods are equipped with powerful extraction capabilities, effectively removing smoke, steam, and odors from the kitchen. The HC90PCIX2 has a maximum extraction rate of up to 1,200 m³/h, making it suitable for professional cooking environments or large family gatherings. Meanwhile, the HC60PCIX2, with a slightly lower extraction rate, still excels in everyday cooking scenarios.

One of the notable features of both models is their advanced lighting system. Energy-efficient LED lights illuminate the cooking surface, enhancing visibility and making the cooking process easier and safer. Moreover, the intuitive controls allow users to adjust ventilation speeds and lighting settings effortlessly, catering to different cooking needs.

Both range hoods utilize a sophisticated ducted or recirculated installation option. The ducted option efficiently expels airborne contaminants outside, while the recirculated installation incorporates charcoal filters to clean and recirculate air within the kitchen, offering flexibility based on the kitchen layout and user preference.

In terms of noise levels, Fisher & Paykel has prioritized a quieter operation with these models. The sound insulation technology ensures that both the HC90PCIX2 and HC60PCIX2 operate at low decibel levels, maintaining a serene kitchen environment even during peak cooking times.

To sum it up, the Fisher & Paykel HC90PCIX2 and HC60PCIX2 range hoods are exemplary choices for anyone looking to enhance their kitchen with efficient, stylish, and advanced ventilation solutions. With their powerful extraction, contemporary design, and user-friendly features, they stand out as top contenders in the modern kitchen appliance market.