Troubleshooting
27
If you can’t find an answer to your problem in the chart below, or if the problem cannot be fixed, you will need technical help. Contact your Authorised Service Centre or Customer Care.
Problem | Possible cause | What to do |
The oven is not | No power supply to the | Check that the oven is connected to the power |
heating and the | oven. | supply and the power is turned on. If it is and |
oven light is off. |
| the oven still doesn’t work, there may be a |
|
| power failure in your home or area. |
| Models with analogue 120’ | Set the oven to manual mode by turning the |
| timer: the oven has not | timer knob clockwise to the symbol. |
| been set to manual mode. |
|
| Models with electronic | Set the clock. See ‘Oven controls and setting |
| clock: the clock has not | the clock’ for instructions. |
| been set. |
|
Electronic clock | The power to the oven | Set the clock. See ‘Oven controls and setting |
models: 0.00 is | has been turned on or | the clock’ for instructions. |
flashing in the clock | restored after a power |
|
display and the | failure. |
|
oven will not work. |
|
|
The oven light does | The light bulb has blown. | Replace the bulb. See instructions in ‘Care and |
not come on, but |
| cleaning’. |
the oven is heating. |
|
|
Condensation: | Food has high moisture | Some condensation is normal. You can wipe |
droplets of water in | content or local climate | the droplets off with a soft cloth. |
or around oven (e.g. | (temperature, humidity) is |
|
on control panel, | contributing to |
|
oven door, rubber | condensation. |
|
seal framing the |
|
|
cavity, surrounding |
|
|
cabinetry). |
|
|
Fan noise and | A cooling fan in the oven | This is normal and requires no action. |
ventilation air are | runs to keep the oven |
|
coming from the | door and control panel |
|
oven both during | cool at all times. It may |
|
and after use. | continue to run after the |
|
| oven has been turned off. |
|
Uneven baking | Oven not properly | Put the food in the oven only when the |
results. | preheated. | temperature indicator light has gone out. |
| Incorrect function, | See ‘Baking charts’ for recommendations. |
| bakeware, cooking time, |
|
| or shelf position. |
|
