Problems and Solutions Guide
Problem | Possible Cause | Solution |
Vehicle was running but | Vehicle is overloaded | Make sure you do not overload the vehicle by allowing more |
suddenly stopped (cont.) |
| than 1 rider at one time, by exceeding the 40 lbs. (18 kg) |
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| maximum weight capacity, or by towing objects behind |
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| the vehicle. |
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| Driving conditions are too stressful | Use only on generally level ground. Extreme temperatures |
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| can also affect run time. |
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Short run time | Undercharged battery | Charge the battery. A new battery should have been |
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| charged for at least 18 hours before using the vehicle for |
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| the first time. After |
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| at least 14 hours after each use. Never charge the |
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| battery longer than 30 hours. |
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| Check all wires and connectors. Make sure the battery |
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| connector is tightly plugged into the charger connector, |
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| and that the charger is plugged into the wall. |
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| Make sure power flow to the wall outlet is “ON”. |
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| Overcharged battery | Do not charge the battery longer than 30 hours. If you |
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| suspect that your battery is damaged as a result of |
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| overcharging, contact your local Power Wheels® Authorized |
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| Service Center. They can test your battery for you. |
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| Battery is old and will not | Even with proper care, a rechargeable battery does not |
| accept full charge | last forever. Average battery life is 1 to 3 years depending |
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| on vehicle use and use conditions. Do not substitute parts. |
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| Wrong type or improperly installed fuse | Make sure that the battery has a properly installed |
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| Power Wheels® 25 amp fuse before charging. |
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| Do not substitute parts. |
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| Driving conditions are too stressful | Use only on generally level ground. Extreme temperatures |
|
| can also affect run time. |
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|
Vehicle runs sluggishly | Undercharged battery | Charge the battery. A new battery should have been |
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| charged for at least 18 hours before using the vehicle for |
|
| the first time. After |
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| least 14 hours after each use. Never charge the battery |
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| longer than 30 hours. |
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|
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| Check all connectors. Make sure the battery connector is |
|
| tightly plugged into the charger connector, and that the |
|
| charger is plugged into the wall. |
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|
|
|
| Make sure power flow to the wall outlet is “ON”. |
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| Battery needs charging | After approximately 3 hours of constant use, the battery |
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| needs charging. |
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| Wrong type or improperly installed fuse | Make sure that the battery has a properly installed |
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| Power Wheels® 25 amp fuse installed before charging. |
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| Do not substitute parts. |
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| Battery is old and will not accept | Even with proper care, a rechargeable battery does not last |
| full charge | forever. Average battery life is 1 to 3 years depending on |
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| the vehicle use and use conditions. Replace the battery |
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| with a Power Wheels® 6 Volt (4 Amp/hr.) battery. Do not |
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| substitute parts. |
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| Vehicle is overloaded | Make sure you do not overload the vehicle by allowing |
|
| more than 1 rider at one time, exceeding the 40 lbs. (18 kg) |
|
| maximum weight capacity, or by towing objects behind |
|
| the vehicle. |
|
|
|
| Driving conditions are too stressful | Use only on generally level ground. Extreme temperatures |
|
| can also affect run time. |
|
|
|
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