Problems and Solutions Guide

 

Problem

Possible Cause

Solution

 

 

 

 

 

When the foot pedal is pressed,

Loose wire or connector

Check all wires around the motors and all connectors

 

the vehicle won’t run without

 

to make sure they are tight.

 

a push

 

 

 

“Dead Spot” on motor

Contact your local Power Wheels® authorized service

 

 

 

 

 

center for diagnosis and repair.

 

 

 

 

 

Loud clacking or grinding

Broken gears

Contact your local Power Wheels® authorized service

 

noise from a motor-gearbox

 

center for diagnosis and repair.

 

 

 

 

 

Charger gets warm during use

It is normal for some chargers to get

No action required.

 

 

warm during use and is not reason

 

 

 

for concern.

If your charger does not get warm during

 

 

 

use, it does not mean that it is not working properly.

 

 

 

 

 

Battery makes a sizzling or

It is normal for some batteries to

No action required.

 

gurgling noise when charging

make noise and swell slightly while

 

 

 

charging and is not reason for

If your battery does not make noise or swell slightly

 

 

concern.

during charging, it does not mean that it is

 

 

 

not accepting the charge.

 

 

 

 

If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized service center (see page 27) or contact Power Wheels® Consumer Affairs toll-free at 1-800-348-0751.

Helpful Hint! For faster service when calling Consumer Affairs, completely charge the battery before calling and have the following available by the phone:

vehicle,

vehicle model number (see sticker in battery compartment),

vehicle production run number (see sticker in battery compartment).

26

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Image 26
Fisher-Price 78490 owner manual Problems and Solutions Guide