Troubleshooting Guide

Problem

Cause

Solution

Excessive static

Interference from vehicles,

Change your location.

 

power lines, fl uorescent lights,

 

 

Point the antenna in a different

 

electric motors or dimmer

 

direction.

 

switches

 

 

Can hear other people talking

Transmissions on the same

This product operates on

 

frequency as this product

a public frequency and

 

 

may occasionally pick up

 

 

transmissions from other

 

 

transmitting devices on the

 

 

same frequency.

Walkie talkie does not work

Walkie talkie power is off

Make sure both walkie

 

 

talkies’ power is on

 

Battery power is low

Replace the exhausted battery

 

 

in each walkie talkie. See

 

 

Battery Installation section on

 

 

this sheet.

 

Walkie talkies are out of range

The walkie talkies can transmit

 

 

up to 200 feet. Decrease the

 

 

distance between the units.

Walkie talkie range decreases

Units do not transmit well

Indoor range may be lower

 

through large objects

because of walls or large

 

 

objects between the walkie

 

 

talkies. Make sure there is a

 

 

clear path between the units.

 

Battery power is low

Replace the exhausted battery

 

 

in each walkie talkie. See

 

 

Battery Installation section on

 

 

this sheet.

Power L.E.D. is off

Power is OFF

Turn the power/volume dial to

 

 

the ON position.

 

Walkie talkie is in sleep mode

The walkie talkie goes into

 

 

sleep mode after 5 minutes of

 

 

inactivity. Press the talk button

 

 

to “wake it up”.

 

Battery power is low

Replace the exhausted battery

 

 

in the walkie talkie. See Bat-

 

 

tery Installation section on

 

 

this sheet.

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Fisher-Price N5962 instruction sheet Troubleshooting Guide, Problem Cause Solution, Make sure both walkie