266-5626, to request a return merchandise authorization (“rma”) number, before returning the product (trans-
portation charges prepaid) to:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
If you return a franklin product, please include a note with the rma, your name, address, telephone number, a
brief description of the defect and a copy of your sales receipt as proof of your original date of purchase. You
must also write the rma prominently on the package if you return the product, otherwise there may be a lengthy
delay in the processing of your return. We strongly recommend using a trackable form of delivery to franklin for
your return.
MPB-28001-00
Rev B