Samsung GT-S5830OKIBTC Troubleshooting, Your device displays network or service error messages

Models: GT-S5830OKIAFR GT-S5830RWIAFR GT-S5830OKIKSA GT-S5830UWZTHR GT-S5830RWIXEV GT-S5830RWIXXV GT-S5830OKIXEV GT-S5830XKIJED GT-S5830OKIMRT

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Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Code

Try this to solve the problem:

 

When the device lock feature is enabled,

Password

you must enter the password you set for

 

the device.

 

When using the device for the first time or

 

when the PIN requirement is enabled, you

PIN

must enter the PIN supplied with the SIM

 

or USIM card. You can disable this feature

 

by using the Lock SIM card menu.

Code

Try this to solve the problem:

 

Your SIM or USIM card is blocked, usually

PUK

as a result of entering your PIN incorrectly

several times. You must enter the PUK

 

 

supplied by your service provider.

 

When you access a menu requiring the

PIN2

PIN2, you must enter the PIN2 supplied

with the SIM or USIM card. For details,

 

 

contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

Troubleshooting 109

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Samsung GT-S5830OKIBTC, GT-S5830OKIAFG manual Troubleshooting, Your device displays network or service error messages