Franklin warranty Page 24 / 27 R526_UG_Rev3.0_EN_03012010

Models: R526

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Q: Why the R526 turns off while in used and it wouldn’t turn on again?

A:The red solid power LED indicates the battery is below 20% and if it’s blinking, it indicates the R526 will turn off very soon. After the battery has run down, it turns off automatically. So you need to charge the battery using USB Power Adapter.

Please refer to the Quick Start Guide on page 9.

Q: How close does the user’s WiFi enabled device need to be from the R526?

A:The device will need to be within 16 feet or 5 meters of the WiFi device to work. So a user can keep the R526 in their pocket, laptop bag, or sitting on a desk or window ledge across a room (for better coverage).

Q:Does the R526 support voice calls, fax and/or text messaging?

A:Voice calls, text messaging and fax are not supported.

Q: Can the R526 be used for memory storage?

A: The R526 does not support onboard or removable memory storage.

Q: How long does a user need to charge the battery before they begin using?

A:The battery must be fully charged before using the R526 for the first time. We recommend a minimum of 2 hours charging time before first use. After the initial use and set‐up, you may use with the battery alone or with the battery and the USB Power Adapter.

Q: Does the R526 require software installation?

A: The R526 comes with a browser URL that allows the user to configure the device.

You can activate, establish security and set more advanced settings without installing any software.

Q:What does the user of the R526 need to begin to do configuration and activation?

A:See section of this manual for activation instructions.

Q:What if the R526 can not access the internet even though the unit has been activated?

A:Verify your network & signal strength for optimal performance.

Q: When will a user of the R526 need to access the browser interface?

A:The R526 browser interface will only need to be accessed or used when configuring your device for the first time or changing the security settings or establishing more advanced settings.

Q: Why does the R526 gets warm?

A: The R526 has two radios inside: the 3G CDMA radio and the WiFi radio. In fringe areas of low 3G coverage, the

Page 24 / 27 R526_UG_Rev3.0_EN_03012010

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Franklin warranty Page 24 / 27 R526_UG_Rev3.0_EN_03012010