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Solutions To Common Problems
Temperatures Are Too Cold Problem Cause Correction
Freezer temperature too cold.
Refrigerator temperature is
satisfactory.
• Freezer control is set too
cold.
• Set freezer control to a warmer setting. Allow 24 hours for
temperature to stabilize.
Refrigerator temperature too
cold. Freezer temperature is
satisfactory.
• Refrigerator control is set
too cold.
• Set refrigerator control to a warmer setting. Allow 24 hours
for temperature to stabilize.
Food stored in drawers freezes.
• Refrigerator control is set
too cold.
• See solution above.
Food stored in Meat Keeper
freezes (some models).
• Meat Keeper temperature
control is set too cold.
• Adjust Meat Keeper temperature control to a lower setting.
Meat should be stored at a tempeature just below the
freezing point for maximum fresh storage time. It is normal
for ice crystals to form due to the moisture content of meat.
Problem Cause Correction
Freezer/Refrigerator temperature
is too warm.
• Doors are opened too
frequently or too long.
• Door is slightly open.
• Warm air enters the refrigerator whenever the door is
opened. Open the door less often.
• See Problem section Opening/Closing Of Doors/Drawers.
Freezer temperature is too warm.
Refrigerator temperature is
satisfactory.
• Freezer control is set too
warm.
• Set freezer control to a colder setting. Allow 24 hours for
temperature to stabilize.
Refrigerator temperature is too
warm. Freezer temperature is
satisfactory.
• Refrigerator control is set
too warm.
• Set refrigerator control to a colder setting. Allow 24 hours
for temperature to stabilize.
Temperature in the Meat Keeper
is too warm (some models).
• Meat Keeper temperature
control is set too warm.
• Adjust Meat Keeper temperature control to a colder
setting.
Problem Cause Correction
Moisture collects on inside of
refrigerator walls.
• Weather is hot and
humid.
• Door is slightly open.
• Door is opened too often
or too long.
• Open containers.
• The rate of frost buildup and internal sweating increases.
• See Problem section Opening/Closing Of Doors/Drawers.
• Open door less often.
• Keep containers covered.
Water collects on bottom side of
drawer cover.
• Vegetables contain and
give off moisture.
• Moisture on the bottom side of the cover is not unusual.
• Move humidity control (some models) to lower setting.
Water collects in bottom of
drawer.
• Washed vegetables and
fruit drain while in the
drawer.
• Dry items before putting them in the drawer. Water
collecting in bottom of drawer is normal.