Avoid Service Checklist | Before you call for service, review this list. It may save you time and expense. |
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| The list includes common occurrences that are not the result of defective |
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| workmanship or materials in this appliance. |
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OCCURRENCE | POSSIBLE CAUSE/SOLUTION |
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Range is not level. | Poor installation. Place oven rack in center of oven. Place a level on the oven |
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| rack. Adjust leveling legs at base of range until the oven rack is level. |
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| Be sure floor is level and is strong and stable enough to adequately support |
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| range. |
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| If floor is sagging or sloping, contact a carpenter to correct the situation. |
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| Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets |
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| are square and have sufficient room for range clearance. |
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Cannot move appliance easily. | Cabinets not square or are built in too tightly. Contact builder or installer to |
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Appliance must be accessible for | make appliance accessible. |
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service. |
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Carpet interferes with range. Provide sufficient space so range can be lifted |
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| over carpet. |
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Surface element too hot or not hot | Incorrect control setting. Make sure the correct control is on for the surface |
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enough. | element to be used. |
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| Lightweight or warped pans used. Use only flat, evenly balanced, medium or |
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| heavyweight cookware. Flat pans heat better than warped pans. Cookware |
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| materials and weight of the material affect heating. Heavy- and medium- |
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| weight pans heat evenly. Because lightweight pans heat unevenly, foods may |
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| burn easily. |
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Surface element does not heat. | No power to the appliance. Check steps under "Entire Appliance Does Not |
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| Operate" in this Avoid Service Checklist. |
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| Incorrect control setting. Make sure the correct control is on for the surface |
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| element to be used. |
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| Element not making contact in block. Follow instructions under "Surface |
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| Elements and Drip Bowls" in the General Cleaning section. |
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Entire appliance does not operate. | Make sure cord/plug is plugged tightly into outlet. |
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| Service wiring is not complete. Contact your dealer, installing agent or |
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| authorized servicer. |
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| Power outage. Check house lights to be sure. Call your local electric company |
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| for service. |
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Cooktop and/or oven light (some | Replace or tighten bulb. See Changing Cooktop and/or Oven Lights (some |
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models) does not work. | models) in this Owner's Guide for instructions. |
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Oven smokes excessively during | Control(s) not set properly. Follow instructions under Setting Oven Controls. |
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broiling. |
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Make sure oven door is opened to broil stop position. |
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| Meat too close to the element. Reposition the rack to provide proper clearance |
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| between the meat and the element. Preheat broil element for searing. |
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| Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty |
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| edges to prevent curling, but do not cut into lean. |
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| Grid on broiler pan wrong side up and grease not draining. Always place grid |
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| on the broiler pan with ribs up and slots down to allow grease to drip into pan. |
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| Grease has built up on oven surfaces. Regular cleaning is necessary when |
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| broiling frequently. Old grease or food spatters cause excessive smoking. |
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