SOLUTIONS TO COMMON PROBLEMS
Avoid Service Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this dryer.
OCCURRENCE | POSSIBLE CAUSE | SOLUTION |
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Dryer does not start. | Electrical power cord is not securely plugged in or plug | Make sure the plug fits tightly in wall outlet. |
| may be loose. |
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| House fuse blown or circuit breaker tripped. | Reset circuit breaker or replace fuse. |
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| Make sure electrical line is not overloaded and the dryer is on a |
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| separate circuit. |
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| Thermal limiter tripped. | Call authorized service person for replacement. |
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Dryer runs but won’t | There are 2 house fuses in the dryer circuit. If 1 of the 2 | Replace fuse. |
heat. | fuses is blown, the drum may turn but the heater will not |
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| operate. (electric models) |
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Gas supply valve is not open (gas models).
Check to make sure supply valve is open. See INSTALLATION INSTRUCTIONS for procedure.
| Dryer does not have enough air supply to support the | See INSTALLATION INSTRUCTIONS. | |
| burner flame (gas models). |
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| LP gas supply tank is empty or there has been a utility | Refill or replace tank. | |
| interruption of natural gas (gas models). | Dryer should heat when utility service is restored. | |
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Drying cycle takes too | Lint filter is clogged with lint. | Make sure all lint has been removed from the dryer lint filter | |
long, outside of the |
| before starting each cycle. | |
dryer feels too hot or |
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Exhaust duct requirements have not been met. | Exhaust duct must be at least 4 inches in diameter and made | ||
smells hot. | |||
| of rigid or | ||
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| When in place, the duct must have no more than two 90° | |
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| bends and must not exceed length listed in INSTALLATION | |
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| INSTRUCTIONS. | |
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| Electric dryer is connected to a 208 volt circuit. | Drying time will be 20% longer than drying on a 240 volt | |
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| circuit. | |
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| Drying procedures have not been followed. | See “Operating Instructions.” | |
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| Outside exhaust hood or exhaust duct may be clogged | Clean out any obstruction. | |
| or restricted. |
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| High humidity. | Use a dehumidifier near the dryer. | |
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Excessive wrinkling. | Dryer is overloaded. | Do not overload. See “Operating Instructions.” | |
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| Items left in dryer too long. | Remove items as soon as cycle ends. | |
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| Insufficient sorting of items. | See “Operating Instructions.” | |
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| Drying temperature too high. | Follow fabric care label instructions. | |
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Scratching or chipping | Foreign objects such as coins, pins, clips or buttons | Always remove foreign objects from pockets before laundering. | |
of the drum finish. | are inside the dryer.* | Remove objects from drum and restart dryer. | |
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| Permanently attached items such as belt buckles, | It may be necessary to sew a scrap of material securely around | |
| zippers and fasteners may be hitting the inside of the | ornaments before drying to prevent scratching and damage to | |
| drum.* | the dryer. | |
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*Drum damage caused by foreign objects or permanently attached items is not covered by the warranty.
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