Solutions to Common Dishwashing Problems

Before calling for service, review this list. It may save you both time and expense. This list includes common experiences that are not the result of defective workmanship or material in your dishwasher.

Food Soils Left on Dishes

Choose another cycle for longer washing time.

Check rack loading section for proper loading— avoid nesting items.

Home water pressure may be too low—should be 20 to 120 pounds per square inch (psi).

Check incoming water temperature. It should be at least 120°F (49°C). (See Factors Affecting Performance.)

Check water hardness. For extremely hard water, it may be necessary to install a water softener. (See Detergent Chart.)

Use fresh detergent.

Check to make sure tower in lower rack is not blocked.

Make sure items are not blocking the spray arm, preventing it from rotating.

Dishes not Dry

Select Hot Dry option.

Make sure the liquid rinse aid dispenser is filled. Check container to see if it is time to replace solid rinse aid.

Increase the amount of rinse aid, if available on your model. (See Rinse Aid).

Check the incoming water temperature. Be sure it is at least 120°F (49°C).

Check for proper loading—avoid nesting items.

Plastic items may need to be towel dried.

Cups with a concave bottom will collect water.

Dishware Chipped

Load with care and do not overload. (See Preparing and Loading dishes.)

Place delicate items in top rack.

Place glasses securely against pins and not over pins.

Load items so they are secure and don’t jar loose when moving racks in and out. Move racks in and out slowly.

Make sure tall glasses and stemware will clear top of tub when rack is pushed in.

Fine antique china and crystal should be hand- washed.

Glassware/Flatware Spotted or Cloudy

Check water hardness. For extremely hard water, it may be necessary to install a water softener. (See Detergent Chart.)

Water temperature may be low. Avoid extremely low or high temperatures. (See Factors Affecting Performance.)

Avoid overloading and improper loading. (See Preparing and Loading Dishes.)

Use fresh detergent. Old detergent is ineffective.

Check to see that proper amount of detergent is being used. Also, check phosphate level. (See Detergent Dispenser.)

Home water pressure may be too low—it should be 20 to 120 pounds per square inch (psi).

Dishware Stained or Discolored

Tea and coffee can stain cups. Remove the stains by hand washing in a solution of 1/2 cup (120 ml) bleach and one quart (1 L) of warm water. Rinse thoroughly.

Iron deposits in water can cause a yellow or brown film. A special filter installed in the water supply line will correct this problem. (See Removing Spots and Film.)

Aluminum utensils can leave gray/black marks when they rub against other items. Load properly.

Certain high acid foods can cause discoloration of stainless steel and plastics if allowed to sit for a long period. Rinse by hand if not operating dishwasher at once.

Mixing stainless steel and silver utensils in silverware basket can cause pitting of the stainless steel blades. Avoid mixing stainless steel and silver.

Etching

Using too much detergent in soft or softened water causes this film that cannot be removed.

Adjust the amount of detergent based on the water hardness. (Check Detergent Chart.)

Lower the water temperature.

Use the Cool Dry option.

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Frigidaire FBD2400KB, FBD2400KW, FBD2400KQ warranty Solutions to Common Dishwashing Problems