Avoid Service Checklist

Before calling for service, review this list. It may save you both time and

 

expense. This list includes common occurrences that are not the result of

 

defective workmanship or materials in this appliance.

 

 

OCCURRENCESOLUTION

 

 

Freezer does not run

Check to ensure that freezer is not plugged into a circuit that has

 

ground fault interrupt. If you are unsure about the outlet, have it

 

checked by a certified technician.

 

Temperature control is in the OFF position. See Setting the

 

Temperature Control section.

 

Freezer may not be plugged in or plug may be loose. Be sure plug is

 

tightly pushed into electrical outlet.

 

House fuse has blown or circuit breaker has tripped. Check / reset

 

circuit breaker or replace fuse with 15 amp time delay fuse.

 

Power outage. Check house lights. Call local electric company.

 

 

Freezer runs too much or too long

Room or outside weather is too hot. It is normal for the freezer to work

 

harder under these conditions.

 

Freezer has recently been disconnected for a period of time. Freezer

 

requires 4 hours to cool down completely.

 

Large amounts of warm water or hot food have been stored recently.

 

Warm food will cause the freezer to run more until the desired

 

temperature is reached.

 

Door is kept open too long or too frequently. Warm air enters the

 

freezer every time the door is opened. Open the door less often.

 

Freezer door may be slightly open. See OCCURRENCE “Door

 

Problems”

 

Temperature control is set too cold. Turn the control knob to a warmer

 

setting. Allow several hours for the temperature to stabilize.

 

Freezer gasket is dirty, worn, cracked, or poorly fitted. Clean or

 

change gasket. Leaks in the door seal will cause freezer to run longer

 

in order to maintain desired temperature.

Temperature inside freezer are too

Temperature control is set too cold. Turn the control to a warmer

cold

setting. Allow several hours for the temperature to stabilize.

Temperature inside freezer are too

Temperature control is set too warm. Turn the control to a colder

warm

setting. Allow several hours for the temperature to stabilize.

 

Door is kept open too long or too frequently. Warm air enters the

 

freezer every time the door is opened. Open the door less often.

 

Freezer door may be slightly open. See OCCURRENCE “Door

 

Problems”

 

Large amounts of warm water or hot food have been stored recently.

 

Wait until the freezer has had a chance to reach its selected

 

temperature.

 

Freezer has recently been disconnected for a period of time. Freezer

 

requires 4 hours to cool down completely.

 

 

Temperature of external freezer

The exterior freezer walls can be as much as 30°F warmer than room

surface is warm

temperature. This is normal while the compressor works to transfer

 

heat from inside the freezer cabinet.

 

 

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