Avoid Service Checklist | Before calling for service, review this list. It may save you both time and |
| expense. This list includes common occurrences that are not the result of |
| defective workmanship or materials in this appliance. |
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OCCURRENCE | SOLUTION |
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Freezer does not run | • Check to ensure that freezer is not plugged into a circuit that has |
| ground fault interrupt. If you are unsure about the outlet, have it |
| checked by a certified technician. |
| • Temperature control is in the OFF position. See Setting the |
| Temperature Control section. |
| • Freezer may not be plugged in or plug may be loose. Be sure plug is |
| tightly pushed into electrical outlet. |
| • House fuse has blown or circuit breaker has tripped. Check / reset |
| circuit breaker or replace fuse with 15 amp time delay fuse. |
| • Power outage. Check house lights. Call local electric company. |
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Freezer runs too much or too long | • Room or outside weather is too hot. It is normal for the freezer to work |
| harder under these conditions. |
| • Freezer has recently been disconnected for a period of time. Freezer |
| requires 4 hours to cool down completely. |
| • Large amounts of warm water or hot food have been stored recently. |
| Warm food will cause the freezer to run more until the desired |
| temperature is reached. |
| • Door is kept open too long or too frequently. Warm air enters the |
| freezer every time the door is opened. Open the door less often. |
| • Freezer door may be slightly open. See OCCURRENCE “Door |
| Problems” |
| • Temperature control is set too cold. Turn the control knob to a warmer |
| setting. Allow several hours for the temperature to stabilize. |
| • Freezer gasket is dirty, worn, cracked, or poorly fitted. Clean or |
| change gasket. Leaks in the door seal will cause freezer to run longer |
| in order to maintain desired temperature. |
Temperature inside freezer are too | • Temperature control is set too cold. Turn the control to a warmer |
cold | setting. Allow several hours for the temperature to stabilize. |
Temperature inside freezer are too | • Temperature control is set too warm. Turn the control to a colder |
warm | setting. Allow several hours for the temperature to stabilize. |
| • Door is kept open too long or too frequently. Warm air enters the |
| freezer every time the door is opened. Open the door less often. |
| • Freezer door may be slightly open. See OCCURRENCE “Door |
| Problems” |
| • Large amounts of warm water or hot food have been stored recently. |
| Wait until the freezer has had a chance to reach its selected |
| temperature. |
| • Freezer has recently been disconnected for a period of time. Freezer |
| requires 4 hours to cool down completely. |
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Temperature of external freezer | • The exterior freezer walls can be as much as 30°F warmer than room |
surface is warm | temperature. This is normal while the compressor works to transfer |
| heat from inside the freezer cabinet. |
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