BEFORE YOU CALL
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CONCERN |
| CAUSE | SOLUTION |
AUTOMATIC ICE MAKER |
| ||
Ice maker is | • | Ice maker wire signal arm is | • Move wire signal arm to the “down” or ON |
not making any |
| in the “up” or OFF position. | position (side mounted). |
ice. | • | Ice maker power switch | • Turn power switch to On (“I”) position |
|
| is Off. | (rear mounted). |
| • Ice maker has small cube | • Remove small cube from ice maker. The | |
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| caught in mechanism. | ice and water filter cartridge may be |
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| clogged. Replace filter cartridge. |
| • Saddle valve on cold | • Turn off household water line valve. | |
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| water pipe is clogged | Remove valve. Ensure that valve is not |
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| or restricted by foreign | a |
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| material. | Replace valve if necessary. |
Ice maker is | • | Ice maker is producing | • Side mounted ice maker should produce |
not making |
| less ice than you expect. | 4 to 4.5 pounds (approximately 4 quarts) |
enough ice. |
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| of ice every 24 hours. A rear mounted |
|
|
| ice maker should produce 3 to 4 pounds |
|
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| (approximately 3½ quarts) of ice every 24 |
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| hours. Quick Ice option should produce up |
|
|
| to 50% more ice every 24 hours. |
| • Check to see if water | • If it is, replace the ice and water filter | |
|
| dispenser is dispensing | cartridge. |
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| slower than normal. |
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| • Freezer control is set too | • Set freezer control to colder setting to im- | |
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| warm. | prove performance of the ice maker. Allow |
|
|
| 24 hours for temperature to stabilize. |
Ice maker will | • | Ice maker wire signal arm | • Move item and release wire signal arm. |
not stop mak- |
| is being held down by | Remove any ice cubes that are frozen |
ing ice. |
| some item in the freezer. | together over the wire signal arm. |
Ice cubes are | • | Ice cubes are not being | • Remove ice container and discard ice from |
freezing to- |
| used frequently enough. | container. Ice maker will produce fresh supply. |
gether. | • | Ice cubes are hollow | • The ice and water filter cartridge may be |
|
| (partially frozen cubes | clogged. Replace filter cartridge. |
|
| with water inside). |
|
| • Freezer control is set too | • Set freezer control to colder setting. Allow | |
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| warm. | 24 hours for temperature to stabilize. |
DISPENSER (Ice | & Water) |
| |
Dispenser will | • | Dispenser lock out is | • Press and hold control lock for three |
not dispense |
| engaged. | seconds. |
ice. | • | There is no ice in the bin | • See the “Ice maker is not making any ice” |
|
| to be dispensed. | section above. |
| • The refrigerator doors are | • Be sure the refrigerator doors are com- | |
|
| not completely closed. | pletely closed. |
| • | Dispenser paddle has | • The motor overload protector will reset in |
|
| been pressed too long | about three minutes and then ice can be |
|
| and the dispenser motor | dispensed. |
|
| has overheated. |
|
Ice dispenser is | • | Ice has melted and | • Remove ice container, thaw, and empty |
jammed. |
| frozen around auger | the contents. Clean container, wipe dry, |
|
| due to infrequent use, | and replace in proper position. When new |
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| temperature fluctuations, | ice is made, dispenser should operate. |
|
| and/or power outages. |
|
•Ice cubes are jammed • Remove ice cubes that are jamming the
between ice maker and | dispenser. |
back of ice container. |
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