Before you call - Solutions to Common Problems
IMPORTANT
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE | POSSIBLE CAUSE/SOLUTION | |
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Oven Control Beeps | Electronic control has detected a fault condition. Push CANCEL pad to clear the display and stop the | |
and Displays an “F” | display from beeping. Reprogram the oven. If a fault reoccurs, record the fault number, push the CANCEL | |
Error Code | pad and contact an authorized servicer. | |
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Faulty Installation | Place oven rack in center of oven. Place a level on the oven rack. Contact installing agent if rack and | |
| cabinet cutout flooring are not level. | |
| Kitchen cabinet misalignment may make oven appear to be not level. Be sure cabinets are square and | |
| level. Contact cabinet maker to correct problem. | |
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Entire Oven Does Not | Be sure electrical cord is securely connected into the electrical outlet. | |
Operate | Cord/plug is not installed and/or connected. Contact your dealer, installing agent or authorized servicer. | |
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| Service wiring not complete. Contact your dealer, installing agent or authorized servicer. | |
| Power outage. Check house lights to be sure. Call your local electric company. | |
| Short in cord/plug. Replace cord/plug. | |
| Controls are not set properly. See instructions in this Use & Care Guide. | |
| House fuse has blown or circuit breaker has tripped immediately following installation. House fuse may | |
| not be fully engaged. Check fuse or engage circuit breaker securely. | |
| House fuse has blown or circuit breaker has tripped after the oven has been installed and previously | |
| operating. Call an authorized servicer. | |
| Wall oven is not properly connected to gas supply. Check connection (see installation instructions). | |
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Oven does not operate | Make sure gas supply | |
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Oven Light Does Not | ||
Work |
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Oven Smokes | Oven door is opened. Oven door should be closed during broiling. | |
Excessively During | Meat too close to the broil burner. Reposition the rack to provide more clearance between the meat and | |
Broiling | ||
the broiler. | ||
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| Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty edges to prevent curling, | |
| but do not cut into the lean. | |
| Grid on broiler pan wrong | |
| broiler pan with the ribs up and the slots down to allow grease to drip into the pan. | |
| Broiler pan used without grid or grid cover with aluminum foil. DO NOT use the broiler pan without the | |
| grid or cover the grid with aluminum foil. | |
| Oven needs to be cleaned. Grease has built up on oven surfaces. Regular cleaning is necessary when | |
| broiling frequently. Grease or food spatters cause excessive smoking. | |
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Soil Not Completely | Failure to clean bottom, from top of oven, frame of oven or door area outside oven seal. These areas | |
Removed After Self- | are not in the | |
Cleaning Cycle is | ||
Completed | nylon scrubber. Be careful not to damage the oven gasket. | |
| Excessive spillovers in oven. Set the | |
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Poor Baking Results | Many factors affect baking results. See Baking for hints, causes and corrections. See Adjusting Oven | |
| Temperature. | |
| If food items are too dark on the top or bottom, allow the oven to preheat to set temperature before | |
| placing food in oven. Make sure the proper rack position is used when baking. Set temperature 25°F lower | |
| than recommended. If food is not doe after recommended time, increase the set temperature 25°F. | |
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Flames Inside Oven or | Excessive spillovers in oven. This is normal, especially for high oven temperatures, pie spillovers or for | |
Smoke from Vent | large amounts of grease on bottom of oven. Wipe up excessive spillovers. |
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