BEFORE YOU CALL (CONTINUED)
PROBLEM
CAUSE
CORRECTION
TEMPERATURES ARE TOO WARM |
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Freezer/Fresh Food | • | Doors are opened too | • Warm air enters the refrigerator whenever the door is |
temperature is too warm. |
| frequently or too long. | opened. Open the door less often. |
| • Door is slightly open. | • See PROBLEM section OPENING/CLOSING OF | |
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| DOORS/DRAWERS. |
| Condenser is dirty. | • Clean condenser. See Care & Cleaning Chart in Care | |
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| and Cleaning section. |
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Freezer temperature is too | • | Freezer control is set too | • Set freezer control to a colder setting. Allow 24 hours |
warm. Fresh Food |
| warm. | for temperature to stabilize. |
temperature is satisfactory. |
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Fresh Food temperature is | • | Fresh Food control is set too | • Set fresh food control to a colder setting. Allow 24 |
too warm. Freezer |
| warm. | hours for temperature to stabilize. |
temperature is satisfactory. |
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Temperature in the Meat | • | Meat Keeper Temperature | • Adjust Meat Keeper Temperature Control to a colder |
Keeper is too warm (some |
| Control is set too warm. | setting. |
models). |
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WATER/MOISTURE/FROST INSIDE REFRIGERATOR |
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Moisture collects on inside | • | Weather is hot and humid. | • The rate of frost buildup and internal sweating |
of refrigerator walls. |
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| increases. |
| • Door is slightly open. | • See PROBLEM section OPENING/CLOSING OF | |
| • Door is opened too often or | DOORS/DRAWERS. | |
| • Open door less often. | ||
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| too long. |
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| • | Open containers. | • Keep containers covered. |
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Water collects on bottom | • | Vegetables contain and give | • It is not unusual to have moisture on the bottom side |
side of drawer cover. |
| off moisture. | of the cover. |
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| • Move humidity control (some models) to lower |
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| setting. |
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Water collects in bottom of | • | Washed vegetables and fruit | • Dry items before putting them in the drawer. Water |
drawer. |
| drain while in the drawer. | collecting in bottom of drawer is normal. |
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WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR |
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Moisture collects on | • | Weather is humid. | • This is normal in humid weather. When humidity is |
outside of refrigerator or |
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| lower, the moisture should disappear. |
between doors. | • | Door is slightly open, | • See PROBLEM section OPENING/CLOSING OF |
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| causing cold air from inside | DOORS/DRAWERS. |
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| refrigerator to meet warm air |
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| from outside. |
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AUTOMATIC ICE MAKER |
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Ice maker is not making | • | Ice maker wire signal arm is | • Move wire signal arm to the “down” or ON position. |
any ice. |
| in the “up” or OFF position. | (side mounted) |
| • Ice maker power switch is | • Turn power switch to On (“I”) position. (rear mounted) | |
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| Off. | • Turn on household water line valve. |
| • Household water line valve | • Remove small cube from ice maker. The ice & water | |
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| is not open. | |
| • Ice maker has small cube | filter cartridge may be clogged. Replace filter | |
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| caught in mechanism. | cartridge. |
| • Freezer is not cold enough. | • See PROBLEM section TEMPERATURES ARE | |
| TOO WARM. | ||
| • Saddle valve on cold water | • Turn off household water line valve. Remove valve. | |
| Ensure that valve is not a | ||
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| pipe is clogged or restricted | Clean valve. Replace valve if necessary. |
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| by foreign material. |
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