Before You Call (continued)

PROBLEM

CAUSE

CORRECTION

 

 

 

AUTOMATIC ICE MAKER (CONTINUED)

 

 

 

 

Ice maker is not making

Ice maker is producing less ice

Ice maker should produce approximately 4 – 5 pounds

enough ice.

than you expect.

of ice every 24 hours. Extra Ice should produce up to 6

 

 

pounds of ice every 24 hours.

 

Freezer is not cold enough.

See PROBLEM section TEMPERATURES ARE TOO

 

 

WARM.

 

Household water line valve is

Turn on household water line valve.

 

not completely open.

If it is, replace the ice & water filter cartridge.

 

Check to see if water

 

dispenser is dispensing slower

 

 

than normal.

 

Ice maker will not stop

Ice maker wire signal arm is

Move item and release wire signal arm. Remove any

making ice.

being held down by some item

ice cubes that are frozen together over the wire signal

 

in the freezer.

arm.

 

 

 

Ice maker is not separating

Ice cubes are not being used

Remove and shake ice container to separate cubes.

the ice cubes.

frequently enough.

The ice & water filter cartridge may be clogged.

 

Ice cubes are hollow or smaller

 

than normal.

Replace filter cartridge.

Ice has bad odor and taste.

Ice has picked up odor or

Cover foods tightly. Discard stale ice. Ice maker will

 

flavor from strong food stored

produce fresh supply.

 

in refrigerator or freezer.

 

 

Water running to ice maker

Add filter to water supply line. Consult a water

 

has poor taste or odor.

purifying company.

 

Ice not used frequently enough.

Discard stale ice.

 

 

 

ICE DISPENSER

 

 

 

 

 

Dispenser will not dispense

Ice storage container is empty.

When the first supply of ice is dropped into the

ice.

 

container, the dispenser should operate.

 

Freezer temperature is set too

Turn freezer control to a higher setting so that ice

 

warm.

cubes will be made. When first supply of ice is made,

 

 

dispenser should operate.

 

Household water line valve is

Open household water line valve. Allow sufficient time

 

not open.

for the ice to be made. When ice is made, the

 

 

dispenser should operate.

 

Freezer door is not closed.

Ensure freezer door is closed.

 

Ice dispensing arm has been

Motor is overloaded. Motor overload protector will

 

held in for more than 4-5

reset in approximately 3 minutes. Ice can then be

 

minutes.

dispensed.

 

 

 

Ice dispenser is jammed.

Ice has melted and frozen

Remove ice container, thaw, and empty the contents.

 

around auger due to infrequent

Clean container, wipe dry, and replace in proper

 

use, temperature fluctuations,

position. When new ice is made, dispenser should

 

and/or power outages.

operate.

 

Ice cubes are jammed

 

 

between ice maker and back

Remove ice cubes that are jamming the dispenser.

 

of ice container.

 

 

Ice cubes are frozen together.

Use the dispenser often so that cubes do not freeze

 

 

together.

 

Ice cubes are hollow or smaller

The ice & water filter cartridge could be clogged.

 

than normal.

Replace the filter cartridge. Dispensing system

 

 

operates best at 20 – 100 psi water pressure. Well

 

 

water pressures should fall within this range.

 

 

 

25

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Image 25
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