Before You Call (continued)

PROBLEM

 

CAUSE

 

CORRECTION

 

 

 

 

 

WATER DISPENSER

 

 

 

 

 

 

 

 

Dispenser will not

Household water line valve is

Open household water line valve. See PROBLEM

dispense water.

 

not open.

 

section ICE MAKER IS NOT MAKING ANY ICE.

 

Freezer door is not closed.

Ensure that freezer door is closed.

 

Ice & water filter cartridge is

Replace filter cartridge.

 

 

clogged.

Push filter in until you hear a “click”. Filter should be

 

Front filter not fully installed, if

 

 

equipped

 

flush with cabinet.

 

 

 

 

Water has an odd taste

Water has been in the tank for

Draw and discard 10 – 12 glasses of water to freshen

and/or odor.

 

a period of time.

 

the supply and completely rinse out the tank.

 

Unit not properly connected to

Connect unit to cold water line that supplies water to

 

 

cold water line.

 

the kitchen faucet.

 

Tubing used in the household

For best results, use copper tubing for water

 

 

water supply and installation

 

connections.

 

 

may affect water taste and

 

 

 

 

odor.

 

 

 

Water has a high mineral

Contact water treatment plant for help.

 

 

content.

 

 

 

 

 

 

Water pressure is

Cut-off and cut-on pressures

Have someone turn up the cut-off and cut-on pressure

extremely low.

 

are too low (well systems

 

on the water pump system (well systems only).

 

 

only).

 

 

 

Reverse osmosis system is in

It is normal for a reverse osmosis system to be below

 

 

regenerative phase.

 

20 psi during the regenerative phase.

 

 

 

 

 

ODORS IN REFRIGERATOR

 

 

 

 

 

 

 

Interior is dirty.

Interior needs to be cleaned.

See Care & Cleaning Chart in Care and Cleaning

 

Food with strong odors is in

 

section.

 

Cover food tightly.

 

 

refrigerator.

 

 

 

 

 

 

OPENING/CLOSING OF DOORS/DRAWERS

 

 

 

 

 

 

Door(s) will not close.

Door was closed too hard,

Close both doors gently.

 

 

causing other door to open

 

 

 

 

slightly.

 

 

 

Refrigerator is not level. It

Ensure floor is level and solid, and can adequately

 

 

rocks on the floor when moved

 

support the refrigerator. Contact a carpenter to correct

 

 

slightly.

 

a sagging or sloping floor.

 

Refrigerator is touching a wall

Ensure floor is level and solid, and can adequately

 

 

or cabinet.

 

support the refrigerator. Contact a carpenter to correct

 

 

 

 

a sagging or sloping floor.

 

 

 

 

Drawers are difficult to

Food is touching shelf on top

Keep less food in drawer.

move.

 

of drawer.

Clean drawer, rollers, and track. See Care & Cleaning

 

Track that drawers slide on is

 

 

dirty.

 

Chart in Care and Cleaning section.

 

 

 

 

 

LIGHT BULB IS NOT ON

 

 

 

 

 

 

 

 

Light bulb is not on.

Light bulb is burned out.

See Replacing Light Bulbs in Care and Cleaning

 

 

Light switch is stuck.

 

section.

 

Release light switch located inside freezer

 

No electric current is reaching

 

compartment.

 

See PROBLEM section RUNNING OF

 

 

refrigerator.

 

REFRIGERATOR.

 

Control system has disabled

Reinstall magnet behind dairy compartment in fresh

 

 

lights because magnet switch

 

food door.

 

 

trigger has been removed.

Close and reopen door(s) to enable lights.

 

Control system has disabled

 

 

 

 

 

lights because one or both

 

 

 

 

doors were left open too long.

 

 

 

 

 

 

 

26

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Image 26
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