If you need service or assistance, we suggest
YOU follow these four stem:
1.Before calling for assistance... 3. If you need service*...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops during
a cycle:
l
Is the door tightly closed and securely
latched?
l
Has the cycle been correctly set?
l
Is the water turned on?
l
Have you checked your home’s main fuses or
circuit breaker box?
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE0 Serv-
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone nurnber (see Step
2) or look in your telephone directory Yellow
Pages under:
l
Is the dishwasher wired into a live
Circuit
with
the proper voltage (undercounter models]?
l
If the motor has stopped because of an over-
load, it will automatically reset itself within a
few minutes. If the motor does not start, call for
service.
If water remains in the dishwasher:
l
Has the cycle completed?
l
A small amount of remaining water is normal.
l
Is drain air gap clogged (undercounter
models]?
It detergent remains in the covered detergent
cup:
l
Is the bottom rack in backwards? (The rack
bumpers should be at the front.]
l
Is the dishwasher detergent fresh?
l
Is the cycle completed?
If you hear grinding, grating, crunching, buzz-
ing sounds:
l
A hard object has probably entered the
POWER CLEAN Module. The sound should
stop when the object is ground up.
2. If you need assistance*...
Call Whirlpool COOL-LINE@ service as-
sistance telephone number. Dial free from:
Continental U.S. . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfacton/ operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
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4. If you have a problem*...
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
‘If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
0
FSP is a registered trademark
of Whirlpool Corporation for
quality parts. look for this
FSP
symbol of quality whenever
you need a replacement parl
@ for your Whirlpool appliance.
FSP replacement parts
will fit right and work right, because they are
made to the same exacting specifications
used to build every new Whirlpool appliance.