Avoid ServiceChecklist
Before calling for service, review this list. It may saveboth time and expense. The list inctudes
common concerns that are not the resuttof defective workmanship or materials in this washer.

OCCURRENCE POSSIBLE CAUSE SOLUTION

NOISE

"Clunking" or gearsounds. A certain amount of "clunking" or gear This is normal.
sounds arenormal in a heavy-duty washer.
Rattling and clanking noise. Foreignobjectssuchascoinsorsafetypins Stop washer and check tub. If noise continues after
may be in tub or pump. washer is restarted, objects may be in pump. Call your
authorized servicer.
Beltbucklesandmetalfastenersarehitting To prevent unnecessary noise and damage to tub,
wash tub. fasten fasteners and turn items inside out.
Squealing sound or hot Washer is overloaded. Do notovedoad washer. Stopwasher and reduce load.
rubber odor.
Thumping sound. Heavywashloadsmayproduceathumping This is usually normal. If sound continues, washer is
sound, probably out of balance. Stop washer and redistribute
wash load.
Vibrating noise. Washer is not resting firmly on floor. Move washer soit rests firmly on floor. Adjust leveling
legs. See INSTALLATION INSTRUCTIONS for details.
Shipping bolt and block have not been See INSTALLATION INSTRUCTIONS for removing
removed during installation, shipping bolt and block.
Wash load unevenly distributed in tub. Stop washer and rearrange wash load.

OPERATING

Washer does not start. Electrical power cord may not be plugged Make sure plug fits tightly in wall outlet.
in or connection may be loose.
Housefuseblown,circuitbreakertripped, Resetcircuit breaker or replace fuse. Do not increase
or a power outage has occurred, fuse capacity. If problem is a circuit overload, have it
corrected by a qualified electrician. If problem is a
power outage, call local electric company.
Water supply faucets are not turned on. Turn on water supply faucets.
Cycle selector isnot in correct position. Move indicator clockwise slightly. Pull out knob.
Motor is overheated. Washer motor will stop if it becomes overheated. It will
automatically restart after acool down period of up to
30 minutes (if washer has not been manually turned
off).
Washer won't spin. Lid is not completely closed. Close lid completely.
Residue left in tub. Heavily soiled items. Wipe tub with a nonabrasive household cleanser, then
rinse. Shake or brush excess dirt and sand from items
before washing.
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