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| Troubleshooting | |
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Problem | Possible cause | Solution | Page | |
| Face detection | The camera is in a shooting mode |
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| which makes Intelligent Face Detection | Choose a different shooting mode. | 30 | |
| not available. | unavailable. |
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| The subject’s face is obscured sunglasses, a | Remove the obstructions. |
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| hat, long hair, or other objects. |
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Intelligent |
| The subject’s face occupies only a small | Change the composition so that the | 21 |
No face is | subject’s face occupies a larger area of the | |||
Face | detected. | area of the frame. | frame. |
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Detection |
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| The subject’s head is tilted or horizontal. | Ask the subject to hold their head straight. |
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| The camera is tilted. | Hold the camera straight. | 17 |
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| The subject’s face is poorly lit. | Shoot in bright light. | — |
| Wrong subject | The selected subject is closer to the center | Recompose the picture or turn face |
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| detection off and frame the picture using | 21, 23 | ||
| selected. | of the frame than the main subject. | focus lock. |
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| The camera is in a shooting mode in which | Choose a different shooting mode. | 30 |
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| the fl ash does not fi re. |
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| The fl ash does | The battery is exhausted. | Charge the battery or insert a | 4, 6 |
| spare battery. | |||
| not fi re. |
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| The camera is in continuous mode. | Select OFF for cCONTINUOUS. | 60 | |
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| The camera is in silent mode. | Turn silent mode off. | 27 |
Flash |
| The fl ash is off (W). | Choose a different fl ash mode. | 26 |
| Some fl ash | The camera is in a shooting mode which | Choose a different shooting mode. | 30 |
| modes are not | makes some fl ash modes unavailable. | ||
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| available. | The camera is in silent mode. | Turn silent mode off. | 27 |
| The fl ash does | The subject is not in range of the fl ash. | Position the subject in range of the fl ash. | 94 |
| not fully light |
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| The fl ash window is obstructed. | Hold the camera correctly. | 17 | |
| the subject. |
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