Problems and Solutions

Problem

Solution

 

• The subject’s face is obscured by sunglasses, a hat, long hair, or other objects: Remove the obstructions.

 

• The subject’s face occupies only a small area of the frame: Change the composition so that the sub-

No face is detected.ject’s face occupies a larger area of the frame (P34).

• The subject’s head is tilted or horizontal: Ask the subject to hold their head straight.

 

 

• The camera is tilted: Keep the camera level (P19).

 

• The subject’s face is poorly lit: Shoot in bright light.
Wrong subject is se-

The selected subject is closer to the center of the frame than the main subject. Recompose the

lected.

picture or turn face detection off and frame the picture using focus lock (P34).

 

• The flash is not available in the current shooting mode: Choose a different shooting mode (P23).

 

• The camera is in super macro or continuous shooting mode: Turn super macro and continuous shooting

The flash does not fire.modes off (P36).

• The battery is exhausted: Charge the battery or insert a fully-charged spare battery (P10).

 

 

• The camera is in silent mode: Turn silent mode off (P98).

 

• The flash is not raised: Raise the flash (P37).
Some flash modes are

• The desired flash mode is not available in the current shooting mode: Choose a different shooting mode

(P23).

not available.

• The camera is in silent mode: Turn silent mode off (P98).

 

The flash does not fully

• The subject is not in range of the flash: Position the subject in range of the flash (P122).

• The flash window is obstructed: Hold the camera correctly (P19).
light the subject.
• Fast shutter speed selected: Choose a slower shutter speed (P25, 26).

 

 

• The lens is dirty: Clean the lens (P110).

 

• The lens is blocked: Keep objects away from the lens (P19).
Pictures are blurred.

• sis displayed during shooting and the focus frame is displayed in red: Check focus before shooting

 

(P116).

 

• kis displayed during shooting: Use the flash or a tripod (P37).

 

• A slow shutter speed is selected at high temperatures: This is normal and does not indicated a mal-

Pictures are mottled.function.

• The camera has been used continuously at high temperatures or a temperature warning is displayed: Turn

 

 

the camera off and wait for it to cool down.

Troubleshooting

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