Problems and Solutions
Playback
Problem |
| Solution | |
Pictures are grainy. | The pictures were taken with a different make or model of camera. | ||
No sound in movie | • | Playback volume is too low: Adjust playback volume (P102). | |
• | The microphone was obstructed: Hold the camera correctly during recording (P18, 41). | ||
playback. | |||
• | The speaker is obstructed: Hold the camera correctly during playback (P66). | ||
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Selected pictures are not | Some of the pictures selected for deletion are protected. Remove protection using the device with | ||
deleted. | which it was originally applied (P93). | ||
File numbering is | The | ||
unexpectedly reset. | opening the | ||
Connections/Miscellaneous
Problem |
| Solution | |
| • | The camera is not properly connected: Connect the camera properly (P67). | |
| • | An A/V cable was connected during movie playback: Connect the camera once movie play- | |
|
| back has ended. | |
No picture or sound. | • | Input on the television is set to “TV”: Set input to“VIDEO”. | |
| • | The camera is not set to the correct video standard: Match the camera QVIDEO SYS- | |
|
| TEM setting to the TV (P105). | |
| • | The volume on the TV is too low: Adjust the volume. | |
No color | Match the camera QVIDEO SYSTEM setting to the TV (P105). | ||
The computer does not | Be sure the camera and computer are correctly connected (P78). | ||
recognize the camera. | |||
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Can not transfer RAW or | Use the bundled software to transfer pictures (P73). | ||
JPEG fi les to computer. | |||
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116 | Troubleshooting |