Problems and Solutions

 

 

Problem

Solution

 

Sounds made by the

• uCONTINUOUS is selected for WMOVIE SET-UP > MOVIE AF MODE:

 

Select a different AF mode (P102).

camera are recorded with

• Zoom was adjusted during shooting: Do not adjust zoom during shooting.

movies.

• Intelligent Face Detection is on: Turn Intelligent Face Detection off (P45).

 

 

■ Playback

Problem

 

Solution

Pictures are grainy.

The pictures were taken with a different make or model of camera.

Playback zoom

The picture has been saved at a, or is from another make or model of camera (P55).

unavailable.

 

 

No sound in movie

•

Playback volume is too low: Adjust playback volume (P118).

•

The microphone was obstructed: Hold the camera correctly during recording (P2, 18).

playback.

•

The speaker is obstructed: Hold the camera correctly during playback (P2, 18).

 

Selected pictures are not

Some of the pictures selected for deletion are protected. Remove protection using the device with

deleted.

which it was originally applied (P110).

File numbering is

The battery-chamber cover was opened while the camera was on. Turn the camera off before

unexpectedly reset.

opening the battery-chamber cover.

■Connections/Miscellaneous

Problem

 

Solution

Problem connecting or

•

The smartphone is too far away: Move the devices closer.

uploading pictures to

•

Nearby devices are causing radio interference: Move the camera and smartphone away

smartphone.

 

from microwave ovens or cordless phones.

Troubleshooting

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