Problems and Solutions
Problem |
| Solution | |
| • | The smartphone is connected to another device: The smartphone and camera can connect | |
Can not upload images. |
| to only one device at a time. End the connection and try again. | |
• | There are several smartphones in the vicinity: Try connecting again. The presence of mul- | ||
| |||
|
| tiple smartphones can make connection difficult. | |
Selecting TRANSMIT | The current image is a movie or was created on another device and can not be uploaded to a smart- | ||
or tapping qhas no | phone. | ||
effect. | |||
|
| ||
Smartphone will not | Select ON for qWIRELESS SETTING > RESIZE IMAGE ON SENDING H. Se- | ||
lecting OFF increases upload times for larger images; in addition, some phones may not display | |||
display pictures. | |||
images over a certain size. | |||
| |||
| • | The camera is not properly connected: Connect the camera properly (P77). | |
| • | An A/V cable was connected during movie playback: Connect the camera once movie play- | |
|
| back has ended. | |
No picture or sound. | • | Input on the television is set to “TV”: Set input to“VIDEO”. | |
| • | The camera is not set to the correct video standard: Match the camera QVIDEO SYS- | |
|
| TEM setting to the TV (P125). | |
| • | The volume on the TV is too low: Adjust the volume. | |
No color. | Match the camera QVIDEO SYSTEM setting to the TV (P125). | ||
The computer does not | Be sure the camera and computer are correctly connected (P88). | ||
recognize the camera. | |||
|
| ||
Can not transfer RAW or | Use the bundled software to transfer pictures (P83). | ||
JPEG fi les to computer. | |||
|
| ||
136 | Troubleshooting |