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Troubleshooting eIf you think the camera is faulty, check the following once more.
No power.
Power cuts out during
operation.
Batteries run out quickly.
No photograph is taken
when the shutter button
is pressed.
Can’t use the flash.
The flash settings are
restricted and cannot be
selected.
The playback image is
dark even though the
flash was used.
Can’t set exposure
compensation.
Can only select
Suppressed flash mode.
The image is blurred.
There is speckling on
the image.
The camera does not
emit any sound.
iThe batteries have run out.
iThe batteries are loaded backward.
iThe battery cover is not closed correctly.
iThe AC power adapter plug has come out
of the power outlet.
The batteries have run out.
iCamera is being used in extremely cold
conditions.
iThe terminals are soiled.
iThe batteries can no longer be recharged.
iThe rechargeable batteries (if used) have
become deactivated, or the battery
capacity has diminished due to the
memory effect.
iNo xD-Picture Card is inserted.
iThe xD-Picture Card is full.
iThe xD-Picture Card is not formatted.
iThe xD-Picture Card contact area is
soiled.
iThe xD-Picture Card is damaged.
iThe Auto power off function has turned the
camera off.
iThe batteries have run out.
iThe shutter button was pressed while the
flash was charging.
iThe flash is not popped up.
iThe Mode dial is set to “,” Landscape.
The Mode dial is set to “,”, “.” or “/”.
iThe subject is too far away.
iYour finger was covering the flash/flash
control sensor.
The Mode dial is set to “B”, “m”, “,”,
“.”, “/” or “>”.
Continuous shooting is selected.
iThe lens is dirty.
iThe photographed subject was too dark.
iYou photographed scenery with Macro
mode selected.
iYou took a close-up shot without selecting
Macro mode.
iYou are shooting a subject that is not
suited to autofocusing.
The picture was taken with a slow shutter
speed (long exposure) in a high-temperature
environment.
iThe camera volume is set too low.
iThe microphone was blocked during
shooting/recording.
iThere is something covering the speaker
during playback.
iLoad new or fully charged batteries.
iLoad the batteries in the correct direction.
iClose the battery cover correctly.
iPlug the adapter back in.
Load new or fully charged batteries.
iPut the batteries in your pocket or another
warm place to heat them and then load
them into the camera just before you take
a picture.
iWipe the battery terminals with a clean,
dry cloth.
iLoad new or fully charged batteries.
iUse the rechargeable battery discharging
function to restore the rechargeable
batteries to full capacity.
iInsert an xD-Picture Card.
iInsert a new xD-Picture Card or erase
some unwanted frames.
iFormat the xD-Picture Card on the
camera.
iWipe the xD-Picture Card contact area
with a clean dry cloth.
iInsert a new xD-Picture Card.
iTurn the camera on.
iLoad new or fully charged batteries.
iWait until the charging is completed before
pressing the shutter button.
iPop up the flash.
iChange the Photography mode.
The flash settings are restricted because the
camera settings are tailored to the scene
being shot. Change the Photography mode
for a wider range of flash settings.
iMove to within the effective flash range
before taking the picture.
iHold the camera correctly.
Change the Photography mode.
Set continuous shooting to “OFF”.
iClean the lens.
iTry standing about 2 m (6.6 ft.) from your
subject to take the picture.
iCancel Macro mode.
iSelect Macro mode.
iUse AF/AE lock to take the picture.
This is a characteristic of CCDs and does
not indicate a camera fault.
iAdjust the volume.
iTake care not to block the microphone
during shooting/recording.
iMake sure that the speaker is uncovered.
Troubleshooting Possible causes Solutions
Displayed for PictBridge. This message appears when printing is performed
from a FUJIFILM printer that supports PictBridge.
Refer to the Owner’s Manual for the printer for
details.
iThe voice memo file is faulty.
iCamera fault.
iThe voice memo cannot be played back.
iContact your FUJIFILM dealer.
An attempt was made to specify DPOF
settings for an image that is not supported
by DPOF.
DPOF printing cannot be used with this image
format.
The camera is not connected to PC or
printer.
iCheck that the USB cable (mini-B) is connected
correctly.
iCheck that your printer is turned on.
Displayed for PictBridge. iCheck that the printer is not out of paper or out
of ink.
iTurn the printer off briefly and then turn it back
on.
iRefer to the user manual supplied with your
printer.
Displayed for PictBridge. Check that the printer is not out of paper or out of
ink. Printing automatically restarts when the error
is cleared. If the message still appears after
checking, press the “MENU/OK” button to restart
printing.
Displayed for PictBridge. iRefer to the user manual for the printer being
used and check whether the printer supports the
JFIF-JPEG or Exif-JPEG image format. If not,
the printer cannot print the images.
iMovie images cannot be printed.
iWas the image data photographed using
FinePix S5100/FinePix S5500?
You may not be able to print some images
photographed on other cameras.
An attempt was made to trim a 0.3M
image or an image shot using the RAW
setting.
The image cannot be trimmed.
iAn attempt was made to trim an image
shot using a camera other than FinePix
S5100/FinePix S5500.
iThe image is damaged.
The image cannot be trimmed.
iA protected file was encountered.
iAn attempt was made to add a voice
memo to protected file.
iProtected files cannot be erased. Remove the
protection.
iProtected files cannot be added to voice
memos. Remove the protection.
Prints were specified for 1000 or more
frames in the DPOF frame settings.
The maximum number of frames for which prints can
be specified on the same xD-Picture Card is 999.
Copy the images for which you want to order
prints onto another xD-Picture Card and then
specify the DPOF settings.
Warning Displays
Warning Displayed Explanation Remedy
iThe played back file was not recorded
correctly.
iThe xD-Picture Card contact area is
soiled.
iCamera fault.
iAn attempt was made to play a movie
that was not recorded on this camera.
iImages cannot be played back.
iWipe the contact area on the xD-Picture Card
with a soft dry cloth. It may be necessary to
format the xD-Picture Card. If the message still
appears, replace the xD-Picture Card.
iContact your FUJIFILM dealer.
iMovies cannot be played back.