Troubleshooting
Shooting
| Problem | Possible cause | Solution | Page | |
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| Memory is full. | Insert a new memory card or delete pictures. | 8, 40 | |
| No picture is | Memory is not formatted. | Format the memory card or internal memory. | 81 | |
| taken when the | There is dirt on the memory card contacts. | Clean the contacts with a soft, dry cloth. | — | |
Taking | shutter button is | The memory card is damaged. | Insert a new memory card. | 8 | |
pressed. |
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The battery is exhausted. | Insert a fresh or | 6 | |||
pictures | |||||
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| The camera has turned off automatically. | Turn the camera on. | 11 | |
| The monitor |
| The monitor may darken while the flash |
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| goes dark after | The flash has fired. | 31 | ||
| charges. Wait for the flash to charge. | ||||
| shooting. |
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| The camera does | The subject is close to the camera. | Select macro mode. | 30 | |
Focus | The subject is far away from the camera. | Cancel macro mode. | |||
| not focus. |
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| The subject is not suited to autofocus. | Use focus lock. | 26 | ||
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| Face detection | Intelligent Face Detection is not available | Choose a different shooting mode. | 20 | |
| not available. | in the current shooting mode. | |||
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| The subject’s face is obscured by | Remove the obstructions. |
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| sunglasses, a hat, long hair, or other objects. |
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Intelligent |
| The subject’s face occupies only a small | Change the composition so that the subject’s | 24 | |
No face is | area of the frame. | face occupies a larger area of the frame. | |||
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Face | detected. |
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The subject’s head is at an angle or the | Ask the subject to face the camera and hold |
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Detection |
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| subject is not facing the camera. | their head straight. |
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| The camera is tilted. | Hold the camera straight. | 15 | |
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| The subject’s face is poorly lit. | Shoot in bright light. | — | |
| Wrong subject | The selected subject is closer to the center | Recompose the picture or turn face detection | 24, 26 | |
| selected. | of the frame than the main subject. | off and frame the picture using focus lock. |
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Macro mode is | Macro mode is not available in the current | Choose a different shooting mode. | 20 | ||
| not available. | shooting mode. |
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