Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible cause

Solution

Page

 

 

 

 

The lens is dirty.

Clean the lens.

108

 

 

 

Pictures are

The lens is blocked.

Keep objects away from the lens.

17

 

 

 

s is displayed during shooting and the fo-

 

 

 

 

 

blurred.

Check focus before shooting.

116

 

 

 

 

cus frame is displayed in red.

 

 

 

 

 

 

kis displayed during shooting.

Use the flash or a tripod.

36–37

 

 

 

Pictures are

The ambient temperature is high and the sub-

This is normal and does not indicate a mal-

—

 

 

 

mottled.

ject is poorly lit.

function.

 

 

 

 

 

Problem

 

Vertical lines

The camera has been used continuously at

Turn the camera off and wait for it to cool

 

 

 

appear in

—

 

images

 

high temperatures.

down.

 

 

pictures.

 

 

 

 

 

 

 

 

 

 

 

 

White or purple vertical lines may appear

 

 

 

 

 

 

when a very bright object is framed in the

 

 

 

 

Smear appears

The sun or another bright object was in the

display. This is normal and does not indicate a

 

 

 

 

malfunction. Smear is not recorded in photo-

120

 

 

 

in pictures.

frame.

graphs but may appear in movies. If possible,

 

 

 

 

 

 

 

 

 

 

 

 

avoid shooting movies with bright objects in

 

 

 

 

 

 

or close to the frame.

 

 

 

 

 

 

Turn the camera off before connecting the AC

 

Recording

 

Pictures are

Power was interrupted during shooting.

power adapter/DC coupler. Leaving the cam-

—

 

not recorded.

era on can result in corrupted files or damage

 

 

 

 

 

to the memory card.

 

 

Continuous

 

Only one pic-

The self timer is on and an option Land N

 

 

shooting

 

Turn the self-timer off.

38

mode

 

ture is taken.

are selected in continuous shooting mode.

 

 

 

 

 

 

 

112