Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible cause

Solution

Page

Close-ups

Macro mode is

Macro mode is not available in the current

Choose a different shooting mode.

23

 

not available.

shooting mode.

 

 

 

 

The lens is dirty.

Clean the lens.

97

 

Pictures are

The lens is blocked.

Keep objects away from the lens.

19

 

s is displayed during shooting and the

 

20, 38,

 

blurred.

Check focus before shooting.

 

 

focus frame is displayed in red.

 

105

 

 

kis displayed during shooting.

Use the fl ash or a tripod.

32

 

Pictures are

Slow shutter speed selected at high tem-

This is normal and does not indicate a mal-

 

mottled.

peratures.

function.

Problem

 

Vertical lines ap-

The camera has been used continuously at

Turn the camera off and wait for it to cool

14

images

pear in pictures.

high temperatures.

down.

 

 

 

The camera has been used continuously at

Vertical purple or white lines may appear

 

 

“Smear” in the

when a very bright object is in the frame; this

 

 

form of vertical

high ambient temperatures.

phenomenon is common to all CCD image

 

 

 

 

 

purple or white

 

sensors and does not indicate a malfunction.

109

 

 

 

lines appears in

The sun or another very bright object ap-

These lines are recorded in movies but do not

 

 

the display.

pears in the frame.

appear in photographs. Avoid framing bright

 

 

 

objects when fi lming movies.

 

 

 

 

 

 

 

 

Turn the camera off before connecting the AC

 

Recording

Pictures are not

Power was interrupted during shooting.

adapter/DC coupler. Leaving the camera on

14

recorded.

can result in corrupted fi les or damage to the

 

 

 

 

 

 

memory card or internal memory.

 

Troubleshooting

101