Troubleshooting

Should an error occur, first check the following points. If the distortion is still not eliminated, the monitor should, if possible, be checked on another computer.

If you are unable to solve the problem, please inform our help desk.

Having this problem?

Check the following points:

No screen display

► Check whether the monitor is switched on.

(power indicator does not light)

► Check whether the power cable on the monitor is

 

connected correctly.

 

► Check whether the computer is switched on.

 

 

No screen display

► Check whether the computer is switched on.

(power indicator lights)

► Check whether the data cable for the monitor is

 

correctly attached to the monitor port on the

 

computer.

 

► Press any key on the computer keyboard - the

 

computer may be in energy saving mode.

 

► Alter the brightness and/or contrast until you get a

 

picture.

 

 

Message:

► Check whether the data cable for the monitor is

Check Signal Cable

correctly attached to the monitor port on the

computer.

 

► Check whether the computer is switched on.

 

 

Message:

The input signal (horizontal frequency and refresh rate) at

Out of Frequency

the displayed input does not correspond to the technical

monitor data.

Please change the display mode

► Adjust the video frequency range using the

to 1280x1024 with 60 Hz.

computer software (see documentation for your

 

computer or your graphics card).

 

 

Picture position is not correct

The monitor recognises an undefined mode (see

 

"Technical data").

 

► Press the AUTO button to conduct the auto-

 

adjustment of the screen.

 

► Set the picture position with the OSD menu (see

 

"Operation of the monitor").

 

 

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A26361-K1063-Z121-1-7619, edition 1

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Fujitsu RE19-1 DE, RE17-1 DE, A17-2 DVI, A19-1 DVI Troubleshooting, Having this problem? Check the following points