A26391-K150-Z120-1-7619, Edition 3 51
Troubleshooting and tips If a fault occurs in your Pocket PC, try to eliminate it with the measures desc ribed in this chapter. If
you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to the fault. Also make a not e of any
error messages displayed.
► Switch the Pocket PC off.
► Contact your sales outlet or our hotline/help desk.
Installing new software
You will find information on installing supplementary programs in the ActiveSync help file that you can
call up after installing ActiveSync on your PC/notebook.
► When installing programmes or drivers, important files may be overwritten and modified. To be
able to access the original files in case of problems following installation, you should m ake a
backup copy prior to installation (see the "Synchronising data with ActiveSync" and "Backing
up data with FSC Backup" sections).
Date or time of the Pocket PC is incorrect
► Touch the Clock symbol under Start - Settings - System.
Depending on your preference, you can change the time by moving the click hands or by entering
the desired time.
► Touch OK (navigation bar) to confirm your setting.
or
► Connect your Pocket PC via ActiveSync to your PC/Notebook.
► Synchronise data between the Pocket PC and the PC/notebook. The time and date are also
synchronised in the process.
The display of the Pocket PC remains dark
Display lighting is switched off
► Press the Suspend/Resume button longer than 1 second.